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Participant
December 9, 2013
Question

Unable to purhase Adobe products "Adobe Photoshop Elements & Premiere Elements 12 "

  • December 9, 2013
  • 2 replies
  • 623 views

I have been trying to purchase from "http://shop.adobe.com/store/adbehap/list/categoryID.62214900/ThemeID.25225600?id=HomeOffersPage&SiteID=adbehap&Env=BASE". However, i keep getting an error "We're sorry. The payment method selected is not available for your location. Please select another payment method." when i try making the payment using my Credit Card. Can someone help?

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2 replies

Claudio González
Legend
December 9, 2013

In any case, if your credit card has not been emitted in the USA and is not associated with an address in the USA, it will not be accepted by Adobe.

John T Smith
Community Expert
Community Expert
December 9, 2013

This forum is only to discuss how the forums operate, not products and not sales... you need to contact Adobe directly

Adobe contact information - http://helpx.adobe.com/contact.html

Help for Download & Install & Setup & Activation http://forums.adobe.com/community/download_install_setup