Unable to see my Reply added to a Post

Forum|Forum|4 years ago
March 23, 2021
4 replies
1630 views

At a post, I hit Reply.

Type my comment.

Hit Post.

My reply does not show as new reply. Did a Refresh, Sign Out, etc. Nor does it apear in 'My follows', though other new Replies do show there.

What am I overlooking?

General troubleshooting

This topic has been closed for replies.

Sil.C

Community Manager

Hi all, could you share examples of posts where this happened? Do you get any error messages? What's the exact behaviour, posting and nothing's there with no warnings?

AGMillhouse

Known Participant

Hi Silvia
Hit the reply button, type the message and hit post. Then nothing happens. No message.
Regards
Andrew

karstenp94301365

Participating Frequently

Same problem here.

Morover, the preview (before sending) is "hanging".

Karsten

karstenp94301365

Participating Frequently

I am a new user of the Adobe Support Community.

I asked a question and a kind user gave me an answer. But:

When I try to reply "Preview" does not appear (hanging) and nothing happens when hittinng "Post".

I thought I had missed some information about how to use this forum..

Have I missed something?

AGMillhouse

Known Participant

Seems to be a problem that has existed for 2 years, if not more. You would think they would have sorted this problem by now. The replies to my original post have answered my query pefectly and wish to thank them for their help but clearly cannot do so.

Very frustrating.

Andrew

karstenp94301365

Participating Frequently

Thanks Andrew - I´m not alone...

As I see it the Support Community is not of any use as the problem prevents clarification/discussion of a subject..

Karsten

AGMillhouse

Known Participant

Just for reference this problem still exists as at 20th May 2021. Looks like this has been ongoing for a few YEARS. I need to reply to an answer to my post but still cannot. I click the REPLY button and duly type my message and then click POST. But nothing happens

What is going on?

Regards

Andrew