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WBoswell
Inspiring
April 3, 2012
Question

Upgrade Paths

  • April 3, 2012
  • 1 reply
  • 2773 views

I can't find anything about the change in upgrading paths from earlier versions to new ones.  Somewhere buried on the Adobe website was a statement saying we have to be on CS5 to upgrade to the next version.  Does this mean they've scrapped the three-versions back policy, or what I term "three strikes you're out!"  I've missed upgrades already because they sometimes come out too soon especially with the Point Five upgrades that to me are nothing more than updates demanding upgrade prices.

Does this mean if I'm still using a CS4 product that when CS6 comes out, I have to buy the software at full price?  Does this also apply to Acrobat and Premiere Pro which I seem to recall did not fall under this restriction.  I'm already on CS5 or .5 for some software, but I still need to upgrade Dreamweaver and Photoshop.

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    1 reply

    A
    Anonymous
    April 3, 2012

    Adobe offered an olive branch.  The old 3 versions back policy will stay in effect until Dec 31 of this year.  After that you will have to have current verson to upgrade to next version.

    W
    WBoswellAuthor
    Inspiring
    April 3, 2012

    That's good that we have time to upgrade.  I read somewhere the CS6 versions were coming out in a few months and we had do be on the five series to upgrade.  I know they don't do upgrades to legacy versions (i.e., upgrade from CS4 to CS5 when the current one is CS6).

    Thanks for the information.

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    April 3, 2012

    William Boswell wrote:

    I read somewhere the CS6 versions were coming out in a few months and we had do be on the five series to upgrade.

    That was true until a customer outcry alerted Adobe to the poor timing of the new 1-version-back policy which culminated in this open letter to them from Scott Kelby in Nov 2011

    http://scottkelby.com/2011/an-open-letter-to-adobe-systems/

    In response, Adobe announced that 1-version-back will be relaxed for CS6 - but only until Dec 31, 2012.

    http://www.adobe.com/products/creativesuite/faq/upgrade-policy.html

    So CS3 and CS4 users have until Dec 31 to upgrade to CS6.

    After that date, 1-version-back applies to all upgrade cycles.

    In other words, to continue enjoying upgrade pricing, everyone must upgrade with every upgrade cycle whether they like it or not.

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