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Inspiring
November 18, 2009
Question

username problems

  • November 18, 2009
  • 4 replies
  • 3050 views

I'm all messed up:

    This topic has been closed for replies.

    4 replies

    Jacob Bugge
    Community Expert
    Community Expert
    November 19, 2009

    Just over a month ago, I had it happen: my screen name had a strange addition, and my post count was down to nought.

    It might be noted that I have never had more than one account/ID; it goes much further back than it seems.

    Quite shocked, I wrote a PM to John asking him to rescue me from that strange account/ID, and very soon I was myself again.

    I thanked him, but more than a week later he told me that he had not been there at all so that it must have fixed itself.

    I am not so sure. Maybe just sending the PM to John did it.

    ~graffiti
    Legend
    November 19, 2009

    Jacob Bugge wrote:

    I am not so sure. Maybe just sending the PM to John did it.

    He's just THAT good.

    Inspiring
    November 18, 2009

    First of all, as long as your account didn't split, I think the problem where you get some suffix appended to your screenname and your emailadres turns to garbage is fixable. I have tested a few undocumented things and so far I have not noticed any negative side effects.  (There better not be, because I tested this with my own account.)

    The problem is that fixing it is a tad complex and is a completely manual process. I'm afraid if I just pulish some instructions that will not improve the situation. I need some time to think about writing a tool to fix it, but if Adobe hasn't fixed it by the end of the month PM me.

    Claudio González
    Legend
    November 18, 2009

    You are not alone:

    http://forums.adobe.com/thread/525661?tstart=0

    And up to last night, logging out using this button

    http://forums.adobe.com/message/2400499#2400499

    and logging in again, solved the problem.

    November 18, 2009

    gosh, I feel alone on an island!  Am I the only one who 1) stayed logged in during the software update, 2) didn't get a new user name and 3) didn't get their email address messed up?

    Claudio González
    Legend
    November 18, 2009

    greenjumpyone wrote:

    gosh, I feel alone on an island!  Am I the only one who 1) stayed logged in during the software update, 2) didn't get a new user name and 3) didn't get their email address messed up?

    It would seem so. What did you do to receive such punishement?

    Inspiring
    November 18, 2009

    Looka here:  http://forums.adobe.com/thread/526037?tstart=0