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T
tleader
Participant
May 28, 2010
Question

"We're sorry, we encountered an error processing your request."

  • May 28, 2010
  • 4 replies
  • 6287 views

Half the links I click on in the Adobe.com site give me the message,

We're sorry, we encountered an error processing your request.

I'm really only trying to check the status of my error but I can't get anywhere in the site without getting this message.

Suggestions?

    This topic has been closed for replies.

    4 replies

    adobe-admin
    adobe-admin
    Legend
    May 28, 2010

    Can you tell me which link(s) you clicked on to get to the error.

    You can send an email to userforu at adobe dot com if you don't want to post the info in the forum.

    Thanks!

    T
    tleaderAuthor
    Participant
    May 28, 2010

    I get this order when Support/Check order status is clicked on.

    http://www.adobe.com/cfusion/support/index.cfm?event=orderstatus&loc=en_us

    I got it when navigating different sections of the site earlier, but I don't know where.  Because of this I suspected it was a problem on my side.

    Any ideas?

    adobe-admin
    adobe-admin
    Legend
    May 28, 2010

    I don't have any idea on this, but will get it directed to the Adobe.com and Adobe Store folks.

    Thanks!

    MichaelKazlow
    MichaelKazlow
    Legend
    May 28, 2010

    There is an adobe.com forum: http://forums.adobe.com/community/general/adobedotcom_feedback

    That is the place to discuss issues with adobe.com. This forum is to discuss issues with the Adobe forums.

    T
    tleaderAuthor
    Participant
    May 28, 2010

    thanks Michael.

    U
    Umzugsfirmen
    Participant
    May 28, 2010

    I have the same problem :-(

    T
    tleaderAuthor
    Participant
    May 28, 2010

    So either there is a problem with the Adobe site, or there is a something blocking the site from the client side. Does anyone have any input on this problem?

    T
    tleaderAuthor
    Participant
    May 28, 2010

    "check the status of my ORDER" that is, not "error"

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