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Inspiring
May 9, 2013
Question

We're sorry, we encountered an error processing your request.

  • May 9, 2013
  • 3 replies
  • 1702 views

Apologies if I've got the wrong forum for this topic - I couldn't find any website feedback links on the main Adobe page or a web forum here.

I head to the wish link from time to time to list bug reports and make the odd suggestion.

http://www.adobe.com/go/wish

And every time get the following error: "We're sorry, we encountered an error processing your request."

Any idea what's up? I'm on Chrome 26.0.1410.65 and OSX 10.7.2. My entries are all under 50 words (approx 200 - 300 characters max). I've tried about half a dozen times over the period of about 3 months, so it's not down to the deluge of feedback that is probably currently flying Adobe's way.

Cheers

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    3 replies

    John T Smith
    Community Expert
    Community Expert
    May 9, 2013

    Using Windows 7 and Internet Explorer 10 I have "made a wish" and did not receive an error message

    pwillener
    Legend
    May 9, 2013

    Also, try clearing your browser cache, and deleting all adobe.com cookies.

    pwillener
    Legend
    May 9, 2013
    dsfsdsdfsdffdsf
    Inspiring
    May 9, 2013

    Thanks Pat, the link I posted transforms to that. I get the same error going direct through the one you posted.

    pwillener
    Legend
    May 9, 2013

    I don't know; I have no problems accessing that site.  Can you try a different browser?