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~graffiti
Legend
April 10, 2014
Question

Weird password issue

  • April 10, 2014
  • 1 reply
  • 1127 views

So, all of the sudden, I couldn't access the foums using my current password. One that I had assigned not long ago when the notices were sent out.

I got in twice today but when I attempted to sign in the third time, it told me my password was incorrect. I of course tried a few more times but...nothing.

Then I clicked in the area to reset the password, received the email, clicked the link and came to the password reset screen. All good so far.

For giggles, I entered my previous password. It gave me the message that I could not use the old password. So then I used my current password and it was fine.

So what it looks like is, my account reverted to an old password. How could that happen?

    This topic has been closed for replies.

    1 reply

    John T Smith
    Community Expert
    Community Expert
    April 10, 2014

    Possibly part of the failed upgrade from Jive 4x to 7 did "something" ???

    ~graffiti
    ~graffitiAuthor
    Legend
    April 10, 2014

    Exactly what I was thinking. That's not a very good "Something" beings that supposedly old passwords were compromised.

    Hopefully it's just a fluke and doesn't affect the majority.

    john_cornicello__retired_
    Inspiring
    April 10, 2014

    The upgrade process shouldn't affect passwords, those are part of your Adobe ID, completely separate from forums. Can you sign into your account at http://www.adobe.com?