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Inspiring
July 17, 2013
Answered

What has happened to Adobe? I can't even report a 404 on their site, they just don't care

  • July 17, 2013
  • 2 replies
  • 1511 views

I went to the Developers center page on adobe.com, drilled down to Adobe AIR and went to the tutorials column (http://www.adobe.com/devnet/air.html). In the header is a MORE link. Clicking it goes to a page not found with a link labeled "Send us an email" (http://www.adobe.com/devnet/air/articles.html), I clicked that link but that page doesn't have any email links to report website issues. I chatted with a few people who said they were sales and couldn't help. I ended up on some other chat that told me to report this in the Adboe forums. Is this really the place to report website errors? No one at Adobe even reads these forums! Has Adobe just given up trying to hep customers?

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Correct answer ranielse

On it!

Randy Nielsen

Product Integration Manager

Adobe

2 replies

ranielse
Community Manager
ranielseCommunity ManagerCorrect answer
Community Manager
July 17, 2013

On it!

Randy Nielsen

Product Integration Manager

Adobe

Inspiring
July 17, 2013

Does that mean you are fixing that one broken link or you are fixing the "report a broken link" system?

In either case, thank you.

ranielse
Community Manager
Community Manager
July 17, 2013

Sorry. I should have been more specific. For now, I know who can fix the broken link. After that, I'll ask around to see who can fix the 404 page and/or the Contact Us page.

Regards,

-Randy

John T Smith
Community Expert
Community Expert
July 17, 2013

Email address for feedback adbecare@adobe.com

-or address in http://forums.adobe.com/thread/1114052

Inspiring
July 17, 2013

John, thank you, where the hell did you find that?