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NormanStormin
NormanStormin
Known Participant
April 30, 2021
Answered

When cropping profile picture, the crop box and the preview are not the same

  • April 30, 2021
  • 4 replies
  • 815 views

Here's a screen shot.

Makes it impossible to frame a profile pic correctly

 

This topic has been closed for replies.

4 replies

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
May 3, 2021

This forum software is rented, not written by Adobe... if you want an accurate crop you need to use Photoshop

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
May 3, 2021
quote

This forum software is rented, not written by Adobe... if you want an accurate crop you need to use Photoshop

========

I don't think you understand the problem.  This has nothing to do with the image.  The problem is what the Khoros forum software does to them.  And no amount of Photoshopping can mitigate it.

 

Nancy O'Shea— Product User & Community Expert
A
Community Expert
AmebrCommunity ExpertCorrect answer
Community Expert
May 3, 2021

It looks like this issue:

https://community.khoros.com/t5/Khoros-Communities-Product/Avatar-cropper-not-working-properly-do-you-see-this-issue-too/td-p/631964

 

 

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    April 30, 2021

    I assume you're asking about your Community forum profile picture.  And yes, I agree.  Mine has never been right since the first day Khoros was launched.    It's a bad crop of a grossly distorted image which is nothing to be proud of 😞

     

    Nancy O'Shea— Product User & Community Expert
    NormanStormin
    NormanStorminAuthor
    Known Participant
    May 1, 2021

    Yes, that's exactly it.

     

    Not just me then 🙂

    LinSims
    Community Expert
    LinSimsCommunity Expert
    Community Expert
    April 30, 2021

    Please let us know which program you are having problems with. Someone will be along to move this post to the appropriate product forum, where you are more likely to get an answer to your question.

    The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

    NormanStormin
    NormanStorminAuthor
    Known Participant
    May 1, 2021

    This is to do with the Adobe Support Community forums. As in my screen shot

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