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Inspiring
September 17, 2009
Question

When will Adobe get a proper search function in its forums?

  • September 17, 2009
  • 7 replies
  • 7081 views

The new forums design is running for quite a while already, but I still don't understand how the search function could pass quality testing and has not been updated, yet. Did that department sleep? I'm in the Photoshop forum for example and I want to search this forum. To do this I first have to to do an overall search, then go to more options, and then scroll painfully to a list of 100+ entries that I have to view through a small tiny window. I'm sorry to say that, but this is absolute crap. What's the problem? Why can't Adobe implement a "search this forum" option or at least make the listbox for the forum selection larger? I do not expect something like this from Adobe! When will this finally change? This is really frustrating.

Marcus

    This topic has been closed for replies.

    7 replies

    Known Participant
    October 11, 2009

    I agree.

    The Adobe search is quite annoying...    go to the upper right top, type your question,,  which brings up another search area in the middle of the page, where you type your question again,  but first you have to narrow your search to a product, in which you click on a drop dow menu which shows a list of a billion products,   And when you finally find it, and select this... the drop down window stays open,  .. and you're wondering.. is this working?.. as nothing refreshes at all..   so you click search again, , not really knowing if your proper "narrowed"  search was even enabled... and for me,  almost always,  the results are 0 results found

    It's sad... I agree with others that using Google search.. far superior.

    Jacob Bugge
    Community Expert
    Community Expert
    September 25, 2009

    Originally, the default search location in the fair forums was All forums.

    On 8th December 2004, early in the morning at 6:54 PST, I started a new thread in the Comments and Announcements about the Forums forum, as this forum was called then, with the suggestion to change the default search location to Current forum; at 9:52, in other words 3 hours later, John reported that he had made the change. The other posters in that thread were Claudio, Dave, Oz,  Kath, r_harvey, Dee, iGary, and Paz.

    Those were the days.

    Claudio González
    Legend
    September 25, 2009

    Do I notice in your list some names we don't seem to see frequently around here nowadays? Yes, those were the times.

    the_wine_snob
    Inspiring
    September 22, 2009

    How ever long, it will not be soon enough for me.

    Good luck to us all,

    Hunt

    Captiv8r
    Legend
    September 22, 2009

    LOL, actually Google is pretty good at ferreting out forum posts! I've seen Google bring me back posts that were made moments before searching to find posts that had an answer I wanted to link to.

    Cheers... Rick

    Captiv8r
    Legend
    September 22, 2009

    I should probably add that I'm not suggesting the search shouldn't be improved because Google finds things. Hopefully the search will only improve but I'm not holding my breath.

    Participant
    September 21, 2009

    couldn't agree more...did nobody in a adobe hat ever try doing a search themselves before putting up the page?

    completely and utterly useless to access information, and having to go back to the beginning every time arghhhh !...why cant I click on a forum, then search the seleted forum again and again until i find the solution/answer i'm looking for, rather than waste time starting from scatch?

    ...and whoever thought it was neat to put in a scrolling forum select menu in the not-so-advanced options with only 5 lines displayed when the list is way long with indented subcategories, one word - USEABILITY.....go get some.

    September 17, 2009

    FastFeet wrote:

    When will this finally change?

    Marcus

    The day these Jive forums are replaced by something that works, probably.

    It's pretty obvious that these forums (not a community anymore) are extremely low on their priority list.

    September 17, 2009

    There have been many suggestions in this forum on making the option box more managable and changing the search method.

    As with other user suggestions to imporve the new forum they appear to fall on deaf ears.

    ~graffiti
    Legend
    September 17, 2009

    FastFeet wrote:


    I do not expect something like this from Adobe!

    Marcus

    You'll learn to expect it soon enough.