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nealeh
nealeh
Inspiring
May 3, 2014
Answered

Where have my private messages gone?

  • May 3, 2014
  • 3 replies
  • 1042 views

Have they been deleted as a side effect of the upgrade?

Cheers,

--

Neale

Insanity is hereditary, you get it from your children

If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

    This topic has been closed for replies.
    Correct answer Dave Merchant

    All private messages and bookmarks were deleted as part of the upgrade. You won't be getting them back.

    3 replies

    D
    Dave MerchantCorrect answer
    Legend
    May 3, 2014

    All private messages and bookmarks were deleted as part of the upgrade. You won't be getting them back.

    B
    Bill12
    Inspiring
    May 4, 2014

    To bad. I had bookmarked a bunch of links to provide help to others. Now I just have to look them up again. What a pain.

    Jacob Bugge
    Community Expert
    Jacob BuggeCommunity Expert
    Community Expert
    May 3, 2014

    Neale,

    The long answer is yes.

    This seems to be as close as you can get.

    https://forums.adobe.com/pm.jspa

    Claudio González
    Claudio González
    Legend
    May 4, 2014

    Jacob, trying to follow your link gives me a Page not found error...

    Jacob Bugge
    Community Expert
    Jacob BuggeCommunity Expert
    Community Expert
    May 4, 2014

    Exactly, Claudio.

    That is as close as you can get, to the abyss that all our PMs fell into. I kept about 200 important/nice conversations over the 5 years from 2009 to 2014.

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      May 3, 2014

      Mine are gone as well, so I think messages were Jived

      I am also not able to send a new PM because the system says I have to be "following" the person... geez, this place is getting to be like Twitter

      mytaxsite
      mytaxsite
      Inspiring
      May 6, 2014

      John T Smith wrote:

      I am also not able to send a new PM because the system says I have to be "following" the person... geez, this place is getting to be like Twitter

      Could you try the workaround I posted at this link:

      <Personal Messages>

      I think it works but somebody else has to try it.

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