Skip to main content
pbear*
pbear*
Known Participant
March 18, 2009
Question

Where my Adobe ID is not my e-mail...

  • March 18, 2009
  • 22 replies
  • 2594 views
My Adobe ID is not my e-mail because that address may change (and it has). These things tend to get set in stone. I have no interest in calling an Adobe representative who will tell me after many more words that: no you're stuck with it, we can't help you.

Can I specify another e-mail for forum messages to be sent to?
    This topic has been closed for replies.

    22 replies

    pbear*
    pbear*Author
    Known Participant
    March 22, 2009
    b @Ann:
    I'm not going there. Scary enough to link the two. :)

    Unless an official Adobe rep wants to make a statement...
    Claudio González
    Claudio González
    Legend
    March 22, 2009
    And what happens with failed attempts of the software to send emails to non-email-address IDs? I most definitely DO NOT want to change my Adobe ID to an email address that may become invalid in a very short time. But the software insists in trying to send me emails to what appears in my ID, which is not an email address...
    A
    Anonymous
    March 21, 2009
    If you changed your e-mail address, can you still access your Product Registrations?

    You may have to change your e-mail address back to your old one to see your registrations and serial numbers.
    pbear*
    pbear*Author
    Known Participant
    March 21, 2009
    It does not appear to work. Problem remains.
    pbear*
    pbear*Author
    Known Participant
    March 21, 2009
    http://www.adobeforums.com/webx/.59b85c2a/ still doesn't answer the question!

    Well. I took the plunge.

    I thought I had just one Adobe ID with everything in it. I guess after registering products an e-mail ended up associated with the old account instead of creating a new one (or ones).

    So I linked my login here to it.

    It gives me an option to change my e-mail (in adobe.com account prefs), but notes this will alter by Adobe ID which still seems to be the old non-email one. Since the two apparently
    b can
    co-exist, it's not clear why I can't just update the e-mail part as needed without destroying the account. Surely Adobe doesn't make money having service reps muck about with account info.

    I wonder if new forum notifications will go to "Adobe-ID" or "obviously-an-e-mail-address-field" from the database?
    A
    Anonymous
    March 19, 2009
    PJones:

    Your e-mail address is still visible on the WebX sites.
    A
    Anonymous
    March 19, 2009
    well then you did it wrong. :)
    PJonesCET
    PJonesCET
    Participating Frequently
    March 19, 2009
    I have set not to show email address At least That's what I have set at webxx and what I think I have set in the forums for the new forum style.
    A
    Anonymous
    March 19, 2009
    PjonesCET,
    You do know that when you click on your name there is a e-mail address showing?
    PJonesCET
    PJonesCET
    Participating Frequently
    March 19, 2009
    My screen name for Adobe.com is PjonesCET.
    My screen name for these forums is was pjonesCET.

    However I have my email address set and it the same on both and set not to be visible.
    Show more replies
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices