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WolfShade
WolfShade
Legend
March 20, 2020
Question

Who's bright idea was it to implement 2FA?

  • March 20, 2020
  • 5 replies
  • 1980 views

 Adobe????  Now _YOU_ are cramming 2FA to get on the Community site????  

 

Give us the option to disable this, as I cannot log on from work if this persists.  I do not have access to personal email from work, and I don't have access to work email from home.

 

And, no, I'm not putting my work email address in to my profile.

    This topic has been closed for replies.

    5 replies

    WolfShade
    WolfShadeAuthor
    Legend
    March 30, 2020

    Still haven't tried accessing the forums from home, but I'm at work, now, and am getting it, again.

     

     

    I'm going to cross-post in Community Help because no Adobe staff is responding to this thread.

     

    ^ _ ^

    Just Shoot Me
    Just Shoot Me
    Legend
    March 21, 2020

    IIRC this is not 2 step authentication. It is something different. This forum site, and maybe the main Adobe website, sees that you are using a different computer, never sign in before or hasn't sign in for a long time, and asks you to authenticate that it is YOU that is trying to sign in.

     

    As above IIRC I got the same thing with my notebook that for one reason or another I rarely use anymore. I may have also gotten it on my phone the first time I used it to access the forums.

    WolfShade
    WolfShadeAuthor
    Legend
    March 21, 2020

    Hi, JSM.

     

    This has been happening at both work and home.  The two computers I use the most.  This shouldn't be happening.  This just cropped up out of nowhere, recently.

     

    It is yet another thing to add to the growing list of reasons Adobe should abandon this platform, and, I don't know.. maybe make one using their own products.  To show pride in what they create.

     

    But that's too much work.

     

    Thank you for your input, tho.  It does make sense.  But I'm not sure if that applies, given that I'm still using the two most commonly used systems I have.

     

    V/r,

     

    ^ _ ^

    Just Shoot Me
    Just Shoot Me
    Legend
    March 21, 2020

    In one of your replies above you said 2 step (Factor) authentication is NOT Enabled on your account.

     

    That leaves your web browser is not saving cookies or something.

     

    What happens when you go directly to the Adobe website? 

    https://www.adobe.com

     

    Do you have to do the same enter a code? I do not.

    WolfShade
    WolfShadeAuthor
    Legend
    March 21, 2020

    Stop editing my posts, please, whomever did that.

     

    Adobe, what are you doing to fix this?

    WolfShade
    WolfShadeAuthor
    Legend
    March 20, 2020

    I just logged out and back in, again, and got the stupid message about 2fa, again.

     

     

    Adobe, my settings are NOT enabled for 2fa.  Why am I seeing this?  Please fix.

     

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    March 20, 2020

    scroll down to the disable section

    https://helpx.adobe.com/fr/manage-account/using/secure-your-adobe-account.html/set-up-two-step-verification.html

    WolfShade
    WolfShadeAuthor
    Legend
    March 20, 2020

    Hi, John,

     

    Thank you for that link.  However, according to the settings, 2FA is not enabled.  But I'm still getting the "we'll send you a code to your email" message when I log on.  Thankfully, I'm currently at home.  But if I were at work, I'd still be unable to log on.

     

    V/r,

     

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