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Inspiring
November 1, 2015
Answered

Why am I not able to do anything any more in terms of editing, deleting, marking correct on comments?

  • November 1, 2015
  • 3 replies
  • 1849 views

Getting this drop down all the time last few days. Why? How can I/Adobe fix this?

PS

Adobe if you are listening, please replace the low-functional-quality dropdown Account and Create menus in top right hand corner of forums webpage. Page has to reload the elements every time a page is refreshed. This is pretty dumb design and annoying to sit through every time I want to get somewhere. Also having the Inbox and Activity link not link to either my Inbox or my Activity is pretty dumb too. I have to parse the page for what to click on to get to them each time I come back.

Also there's a general lack of consistency about the UI in general. There's also edit, delete and other options in a sidebar on the Right Hand Side of the page sometimes. But I can't find how to get to one of those pages ATM.

This topic has been closed for replies.
Correct answer Dave Merchant

Mac OS X Safari


You're replying via your Inbox, where normal users have no 'actions' to choose from because you're not looking at the original messages.

Click the title of the discussion to view it properly and the menus will populate.

3 replies

ManiacJoe
Inspiring
November 10, 2015

In the viewing of the comments in the normal thread screen (not inbox), clicking the "actions" link does nothing.

The popup window appears, the spinning bar spins, no text/actions appear.

Same problem for both IE11 and FF42.

mytaxsite
Inspiring
November 10, 2015

ManiacJoe wrote:

In the viewing of the comments in the normal thread screen (not inbox), clicking the "actions" link does nothing.

The popup window appears, the spinning bar spins, no text/actions appear.

Same problem for both IE11 and FF42.

Did you clear the browser cache after you upgraded to FF 42.0?  I suggest do it and also clear your browser history and cookies as well I know you will lose your passwords for other websites as well but FF42 is a bit temperamental and it is causing a lot of problems for some people.  I have got it on my Linux setup but I have not had any of the problems described by you al by people on DW forums.

You mention IE11 and this is new to me because I am on Windows 7 with IE11 and it works fine on it.

Legend
November 2, 2015

You don't have permission to perform actions on someone else's message, and you can't edit your own messages once someone else has responded to them.

The Actions tab in your Inbox refers to a feature that is disabled by Adobe for security reasons. It will always be empty.

Inspiring
November 2, 2015

Thx. And Actions aren't available when viewing of comments via the Inbox mode.

Claudio González
Legend
November 1, 2015

No actions available, no new posts, etc, unless you are logged in.

And you are not addressing Adobe here, mostly fellow users. In any case, in my experience, it's extremely difficult to get any changes made in the software handling the forums.

Inspiring
November 2, 2015

hi thanks Claudio,

I assure you that I'm logged in, or how might I be replying to your post?

Inspiring
November 2, 2015

And yes I recall when they changed over the forums a few years ago all hell broke loose!