Why is the Adobe product website so hard to use?
With the great sucking sound of Adobe's migration to CC, those of us wanting to buy perpetual license products often find it next to impossible to find the correct order page. Example: It took me over 15 minutes to find the page where I could buy the downloadable CS6 PPro. I bookmarked it.
Today I went looking for Acrobat XI Standard (NOT Pro). I still haven't found that. [Correction: I found it while composing this message; see below.] You would think one could find a page to buy something quite easily. Here's my path: Home page->Products (Top Destinations)->Acrobat, then Buying Guide (small print in the middle of the page), then push the Acrobat XI Standard icon, then FAQ(!), then Purchasing Acrobat XI, then How do I buy Acrobat XI. That opens a sub-text in which there is an active llink "Select a store". I push that — and my cart is preloaded with Acrobat XI Pro! No way to buy Standard that I can find!
OK, back up to the Standard page. On the right it offers me an upgrade which I can't use. In sheer desperation I push the Buy button for the upgrade. It replaces the panel with another one in which Upgrade is still the defaultl choice. Ah-ha!, NOW there's a dropdown that allows me to choose Full.
Problem solved. But see the original question. On no other product website is it so hard to buy something you want. Why is Adobe's so obtuse?
