Why should forum experts work for free?
If you click the Help link in most Adobe programs you're directed to a website which contains the image shown below.
It makes the people who answer questions on this forum look like paid Adobe employees.
It's very nice that Adobe thinks so highly of these people. Personally I have benefitted many times from their patient, informed advice.
But it seems Adobe has taken advantage of this goodwill, using it as an opportunity to cut costs by scaling down its technical support.
Wouldn't it be interesting if all the people who answered questions on these forums picked one day to go on strike, just to show Adobe how imporant they are?
I'm sure Adobe wouldn't suddenly decide to start paying people, but it might feel the need to improve its support to users. All we need to do is pick a day and spread this discussion to other forums.
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