Hi community peoples, i wanna i ask why my creative cloud get crash like this? i even install and uninstall it couple times and change the network connection also but still

Thank you for posting, Auniquew.

I can confirm your new individual Creative Cloud subscription is active. If you are trying to use the subscription on a device or network managed by your school, they may have blocked access for individual subscribers. This is why the Creative Cloud Desktop app is failing to load, Auniquew.

I recommend you contact your school's Creative Cloud plan administrator for help. They can help you sign up for their plan and ensure you can access the service properly. Most schools also offer a greater discount than buying a subscription directly from Adobe, Auniquew.

If you are running your new discounted subscription on a computer and network that you personally own and manage, Auniquew, then see https://adobe.ly/4xCVefZ for several solutions. These solutions will not be successful if the device or network is managed by your school, Auniquew.

Please update this public discussion thread if you have any additional questions, Auniquew. ^JW