Skip to main content
Terry B B Wildlife Photos
Participant
June 19, 2026
Question

As a result of the recent upgrade to v15.4, I "lost" over 4,000 photos that are "Missing", according to LRc. I have followed numerous on line recovery suggestions, but have been unable to make any of them work. Have others experienced an issue?

  • June 19, 2026
  • 4 replies
  • 92 views

As a result of the recent upgrade to v15.4, I "lost" over 4,000 photos that are "Missing", according to LRc. I have followed numerous on line recovery suggestions, but have been unable to make any of them work. Have others experienced an issue?

    4 replies

    Terry B B Wildlife Photos
    Participant
    June 20, 2026

    Thanks for your responses.  I didn’t perform the action Victoria speaks of, so that can’t be my issue.  I only know I was working in LRc with no issue just prior to the upgrade and, after exiting and upgrading, I signed back in and noticed this data loss.  I exacerbated the problem by not having adequate backyp.

    dj_paige
    Legend
    June 20, 2026

    A number of people are asking for more details.

    dj_paige
    Legend
    June 20, 2026

    Hello, ​@Terry B B Wildlife Photos 

    It would seem that (according to Victoria Bampton, the LIghtroom Queen) there is a problem with Lightroom Classic 15.4 that results in data loss. It could be this is what happened to you (or perhaps you may have a different problem). Anyway, Adobe is looking at it.

    Victoria Bampton LR Queen
    Community Expert
    Community Expert
    June 20, 2026

    That potential data loss issue is unrelated. The circumstances are very limited: using Photo menu > Delete Rejected Photos while in the new Duplicates view mode causes unrejected photos to be deleted, so if you already have 15.4 installed, just avoid doing that! It’s a precaution. 
     

    We’d need more information about Terry’s issue, but so far I haven’t seen enough similar reports to give me any cause for concern. 

    Victoria - The Lightroom Queen
    KR Seals
    Community Expert
    Community Expert
    June 19, 2026

    Is there a chance that you moved any of the folders containing the “missing” images outside of Lightroom Classic’s Library Module? Like with Mac Finder or Windows file explorer? If so, Lightroom Classic will see them as missing until you tell Lightroom Classic where they are now.

    Are all the “missing” images in the same folder(s)? If so, right click on one of those folders and choose “Update Folder Location”.

    Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
    Terry B B Wildlife Photos
    Participant
    June 20, 2026

    Hi, Ken.  Thanks for your response.  No, I didn’t move any files.  I was working in LRc when I received notification that an update was available.  I exited LRc and, after the upgrade was performed, opened it again and noticed a number of grayed out folders with a question mark in front of them.  I thought perhaps LRc hadn’t completely updated, so I exited again and waited a bit before signing back in.  When I did, those folders were gone completely.

    Community Expert
    June 19, 2026

    @Terry B B Wildlife Photos I’m sorry to hear that you have “lost” your images, but...

    … unfortunately you haven't given us any information about your system and you describe your issue very rudimentary. Therefore, all proposed solutions are a look into the crystal ball.

     

    What exactly you’ve done? 

    What do you mean with “Missing”? Are the images include still in the catalog and Lightroom sign these with an exclamation mark?

    Where are the original files stored? Internal or external drive? If external, is the drive connected correctly?

    What do you have done to solve the issue?

     

    I’ve update my Lightroom Classic with a catalog that includes approx. 70k images on yesterday. 

    The update process runs without any issues. 

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI