/t5/download-install-discussions/premier-pro-stops-at-97/td-p/6123001May 23, 2014
May 23, 2014
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Downloading premier pro on my macbook pro and it gets stuck at 97% and does not move. This is the 2nd time iv tried, iv already completed the photoshop cc download no problem. What is causing this and how can i fix it, and help is much appreciated. Thanks
/t5/download-install-discussions/premier-pro-stops-at-97/m-p/6123002#M369174May 23, 2014
May 23, 2014
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Aidan_20 I would recommend reviewing your installation logs for the exact error preventing the installation of Premiere Pro CC from completing. Please see Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html for information on how to locate and interpret the installation log files. You are welcome to post any specific errors you discover to this discussion.
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