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6

Phone number

New Here ,
Jan 11, 2017 Jan 11, 2017

Why is it so freaking hard to get a phone number to call someone

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Install update and subscribe to Acrobat
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1 ACCEPTED SOLUTION
Adobe Employee ,
Jan 11, 2017 Jan 11, 2017

Hi Jaredp24229270,

Kindly let us know what problem you are facing and with which Adobe product?

You may refer to:

Support FAQ: How can I contact Adobe for support?

Contact Support FAQ: Unable to reach support through the "Contact US" link

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Community Expert ,
Jan 11, 2017 Jan 11, 2017

Adobe prefers that you either use the Adobe Forums (here) or Adobe Chat

Contact Customer Care

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Adobe Employee ,
Jan 11, 2017 Jan 11, 2017

Hi Jaredp24229270,

Kindly let us know what problem you are facing and with which Adobe product?

You may refer to:

Support FAQ: How can I contact Adobe for support?

Contact Support FAQ: Unable to reach support through the "Contact US" link

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New Here ,
Jan 11, 2017 Jan 11, 2017

Two things. Where can I find the drivers to download adobe pro dc.  Also, does that program work for cac readers to sign official documents

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Adobe Employee ,
Jan 11, 2017 Jan 11, 2017

Moving this thread to Installing, Updating, & Subscribing to Acrobat​

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Explorer ,
Sep 14, 2019 Sep 14, 2019

I am utterly amazed these people at Adobe have no problems taking our money every month, but aren't in the least embarrassed they refuse to provide a phone number (or even a chat) to a real person about your subscription issues.  Really?   In this age of offshoring?   REALLY?

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Community Beginner ,
Oct 21, 2019 Oct 21, 2019

Agreed.  I have spent two hours trying to get an answer that could be answered in two minutes over the phone 😞

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Community Beginner ,
Nov 04, 2019 Nov 04, 2019
LATEST

I had to do an independent search for an adobe phone number.  It's quite literally, not listed anywhere on their website.  After finding it, I called and now have a 1 HOUR 27 MINUTE HOLD TIME.   This after receiving an email telling me my subscription will automatically renew at almost double my previous rate.  I have a feeling I'm going to end up calling my credit card company to tell them to stop all payments to adobe.  

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