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jeffp19449219
Participant
April 3, 2019
Answered

Content-aware Fill for Video "...cannot locate an application to open 00.psd."

  • April 3, 2019
  • 2 replies
  • 9731 views

Trying it now. One thing that isn't working: when I click "Create Reference Frame" I get this error: "...cannot locate an application to open 00.psd." See screen capture of error below...

Photoshop is installed. All Adobe apps are updated. PC has been restarted since updating.

    Correct answer jeffp19449219

    What seemed to fix it was making sure Photoshop was my default application for opening .PSD files. The only reason it wasn't already set to that is this is a new PC. After setting that default behavior it all seemed to work.

    2 replies

    Participant
    March 29, 2025

    Select "default Apps" from search option

    then see for .PSD and select the photoshop 

    Kevin-Monahan
    Community Manager
    Community Manager
    April 3, 2019

    Hi JeffP,

    Sorry for the frustration. We have identified this issue and are working on a fix. This may have to do with the naming convention. Here are the workaround steps:

    • From Finder/Explorer, open the file in Photoshop.
    • Purge all cache to get the update done in Photoshop.
    • Use Contents-Aware Fill settings to change the default path to an ASCII string, and use ASCII comp name.

    Let us know if that worked or if you need assistance.

    Thank You,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    jeffp19449219
    jeffp19449219AuthorCorrect answer
    Participant
    April 3, 2019

    What seemed to fix it was making sure Photoshop was my default application for opening .PSD files. The only reason it wasn't already set to that is this is a new PC. After setting that default behavior it all seemed to work.

    Participant
    November 5, 2024

    It got solved TYSM