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I see no Bridge CC extensions folder

New Here ,
Dec 21, 2016 Dec 21, 2016

Trying to install the Output Module for Bridge CC, but I don't have (or see) an extensions folder for Bridge CC. It's not in Applications (where the "Extension Manager" folder for CS5 is). Where can I find it? (I would prefer not to have to go back to Bridge CS5 to make contact sheets.)

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correct answers 1 Correct answer

Adobe Employee , Dec 22, 2016 Dec 22, 2016

Let's start the output module installation again.

1. Uninstall the Adobe Output Module and remove the AdobeOutputModule.workspace file from workspaces folder, then launch Bridge cc and make sure that you don't see the "Output" Option on the top.

2. Now go to finder and click on Go at the top then choose Go to Folder from the menu, then type in /Library/Application Support/Adobe and hit go.

3. Then look for Bridge CC 2017 Extensions folder and Copy the Adobe Output Module folder (not the AOM_Package

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Adobe Employee ,
Dec 21, 2016 Dec 21, 2016

Hi Bruceg,

Which version of Bridge cc are you using and on Which operating system Windows or Mac?

Regards,

Sahil

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New Here ,
Dec 21, 2016 Dec 21, 2016

Bridge CC version 7.0.0.93, downloaded from Adobe today, for Mac version 10.11.6.

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Adobe Employee ,
Dec 21, 2016 Dec 21, 2016

You will find the extensions folder here:-

Mac OS: /Library/Application Support/Adobe/Bridge CC 2017 Extensions (Library refers to the System Library, not the User Library on Mac OS X)

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New Here ,
Dec 21, 2016 Dec 21, 2016

I don't see anything called "Library." All programs and extensions appear to be in "Applications" or "Utilities." Where should such a Library be?

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New Here ,
Dec 21, 2016 Dec 21, 2016

I found the "hidden" Library and, in it, a file called "Adobe," and in that, a file call BridgeCC 2017. But nothing that says Bridge 2017 Extensions.

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New Here ,
Dec 21, 2016 Dec 21, 2016

That is, I found Library/Application Support/Adobe/ but then only Bridge 2017--no mention of "Extensions."

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New Here ,
Dec 22, 2016 Dec 22, 2016

(Even though the folder doesn't say "extensions"), I installed the "Adobe Output Module" folder into the "Bridge CC 2017" folder, and the "AdobeOutputModule.workspace" thingy into the "Workspaces" folder as instructed. This is exactly the same configuration as seen for CS5 Bridge (which works fine). Now in Bridge CC, I see the "Output" option, but the button doesn't do anything. It Isn't working. Any suggestions? (I have restarted the computer.)

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Adobe Employee ,
Dec 22, 2016 Dec 22, 2016

Let's start the output module installation again.

1. Uninstall the Adobe Output Module and remove the AdobeOutputModule.workspace file from workspaces folder, then launch Bridge cc and make sure that you don't see the "Output" Option on the top.

2. Now go to finder and click on Go at the top then choose Go to Folder from the menu, then type in /Library/Application Support/Adobe and hit go.

3. Then look for Bridge CC 2017 Extensions folder and Copy the Adobe Output Module folder (not the AOM_Package_[OS] folder) into the Bridge CC 2017 Extensions folder.

4. Copy the AdobeOutputModule.workspace file into the Workspaces folder under the Bridge CC 2017 Extensions folder.

5. Now go to finder again and click on Go at the top then choose Go to Folder from the menu, this time type in  ~/Library/Application Support/Adobe (the ~ symbol refers to user library).

6. Now look for either Bridge CC 2017 Extensions or Bridge CC 2017 folder and make sure that you delete anything related to the output module from any of these folders.

7. Launch Bridge and check if you are able to use the Output module.

Let us know about the outcome.

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New Here ,
Dec 22, 2016 Dec 22, 2016

That seems to have done it. Although, there is no folder called "Bridge CC 2017 Extensions"--only "Bridge CC 2017." In any case, it appears to have worked.  Thank you.

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Adobe Employee ,
Dec 22, 2016 Dec 22, 2016

We did it! I'm glad it worked for you, feel free to reach out to us for any future queries

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New Here ,
Jan 21, 2017 Jan 21, 2017

I am having the exact same problem, although my operating system is Windows 10. any help would be appreciated. I don't see any output button in Bride CC. I have the files for the module, just cant seem to find the extensions folder, only a Adobe Bridge CC 2017 folder, no mention of "extensions". Thank you.

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Adobe Employee ,
Jan 21, 2017 Jan 21, 2017

Hi Jakeroo,

You will find the extensions folder here:-

C:\Program Files\Common Files\Adobe\Bridge CC 2017 Extensions

Regards,

Sahil

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New Here ,
Feb 15, 2017 Feb 15, 2017
LATEST

I have been searching for bridge extension cc 2017 on

C:\Program Files\Common Files\Adobe\Bridge CC 2017 Extensions

it did not found nothing then I tried to look inside bridge cc 2017 inside its own files and  found nothing. I found extension manager and tried to copy to it but it won't download to it. Not able to to nothing with it. I have download it into my laptop. but not able to intall to my bridge cc 2017. I followed the instructions above but I don't have a Bridge cc 2017 Extrensions.

can you help?

operating system is windows 10,  64bits system

Maggy

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