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Bas.Ruve
Bas.Ruve
Participant
Oct 22, 2019 9:53 PM UTC
Question

Preview Artifacting in Bridge with NEF files

So everything was working fine with bridge until yesterday, when I try to preview RAW files (.NEF) the preview has some weird artifacting on it. Thought it was a problem with my graphics card but no other app does it and everything else works just fine. Any clues as to what might be happening? I have uninstalled and reinstalled the app twice and it doesnt seem to do anything. Also my computer is new so this problem looks like a software issue.

 

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    18 replies

    Mandibela
    Participant
    Nov 18, 2019 10:16 PM UTC

    The same issue, I can sometimes get around this by closing Photoshop. DNG and other RAW files, JPG also affected.

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    Varun Varshney
    Adobe Employee
    Varun Varshney
    Adobe Employee
    Oct 30, 2019 9:52 AM UTC

    Hi,

    Many of the Bridge Catalina issues have been addressed in v10.0 which will be released early next month.

    If you need early access to this release, you can sign up for the prerelease program from https://adobeprerelease.com under NDA.

    Select Adobe Bridge. Once we approve your request, you will be able to download v10.0 (choose the latest drop).

     

    Please check this build and report back.

     

    Thanks,

    Varun Varshney

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    liukunsong
    Participant
    Nov 4, 2019 5:41 AM UTC

    Thank you. I've already applied

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    Akash Sharma
    Akash Sharma
    Legend
    Oct 24, 2019 4:42 PM UTC

    Hi Everyone,

     

    Thanks for the update.

     

    It looks like reinstalling Bridge fixes this issue in most cases. Please let us know if you continue to face this issue. 

     

    Regards,

    Akash

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    Chicob
    Participant
    Oct 24, 2019 8:26 PM UTC

    Reinstalling seemed like the solution, but this is not the case. Unfortunately! what now? Apple, points to Adobe. Bridge without 'space key or cmd L' function is not cool.

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    Chicob
    Participant
    Oct 24, 2019 8:11 AM UTC

    Hi, Same here. It started after i updated my Mac, to 'catalina'.

     

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    etiennelainephotography
    Participant
    Oct 24, 2019 10:24 AM UTC

    Same here! 

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    jbm007
    Community Expert
    jbm007Community Expert
    Community Expert
    Oct 24, 2019 12:50 PM UTC

    Not seeing that issue here Mac Pro

    Catalina

    Same Bridge version

     

    all preview windows are clean and sharp.

    could be GPU chipset related

     

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    Akash Sharma
    Akash Sharma
    Legend
    Oct 23, 2019 12:08 PM UTC

    Hi there,

     

    Sorry that raw images in Bridge are showing some preview artifacts.

     

    I have a couple of questions to better help with the issue:

     

    • Which version of Bridge are you using? 
    • Are you only facing this issue while working with raw images? Have you tried opening other images or image formats? Also, do you only see the artifacts with a full screen preview or it happens with thumbnails as well?
    • Could you please navigate to Preferences> Camera Raw and uncheck the option "use graphics processor" in Bridge and let us know if the issue persists?

     

    Thanks,

    Akash

     

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      ruta_pr
      Participant
      Oct 23, 2019 3:58 PM UTC

      Hi guys, I have the same problem, its really upsetting as I use the Bridge as my main photo viewer and I dont know how to fix it.

      I asked the same thing in apple support group and thats the answer I got:

      try to do safe mode,reset smc and try to reset NVRAM, here's the articles for that:

      https://support.apple.com/en-gb/HT201262

      https://support.apple.com/en-gb/HT201295

      https://support.apple.com/en-gb/HT204063

       

      It looks more and more people have the same error , it probably happened once I updated the software on Mac.

      Akash, I tried to do as you said, uncheck the option 'use graphics processor' but the problem didnt resolve. 

      I am not comfortable to do safe mode on Mac so I am hoping there is another way for this problem to be solved. 

      See the attached

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        Larissaphotographer
        Larissaphotographer
        Participant
        Oct 23, 2019 4:55 PM UTC

        Hello!!! Thank you so much for your support! Yes, it happened to me as well, once I updated the software on Mac.

        Oh...

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        Larissaphotographer
        Larissaphotographer
        Participant
        Oct 23, 2019 10:18 AM UTC

        Hello! I have the same!!!! Help me!!!

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