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Bas.Ruve
Bas.Ruve
Participant
October 22, 2019
Question

Preview Artifacting in Bridge with NEF files

  • October 22, 2019
  • 7 replies
  • 1774 views

So everything was working fine with bridge until yesterday, when I try to preview RAW files (.NEF) the preview has some weird artifacting on it. Thought it was a problem with my graphics card but no other app does it and everything else works just fine. Any clues as to what might be happening? I have uninstalled and reinstalled the app twice and it doesnt seem to do anything. Also my computer is new so this problem looks like a software issue.

 

    This topic has been closed for replies.

    7 replies

    M
    Mandibela
    Participant
    November 18, 2019

    The same issue, I can sometimes get around this by closing Photoshop. DNG and other RAW files, JPG also affected.

    Varun Varshney
    Adobe Employee
    Varun Varshney
    Adobe Employee
    October 30, 2019

    Hi,

    Many of the Bridge Catalina issues have been addressed in v10.0 which will be released early next month.

    If you need early access to this release, you can sign up for the prerelease program from https://adobeprerelease.com under NDA.

    Select Adobe Bridge. Once we approve your request, you will be able to download v10.0 (choose the latest drop).

     

    Please check this build and report back.

     

    Thanks,

    Varun Varshney

    L
    liukunsong
    Participant
    November 4, 2019

    Thank you. I've already applied

    Akash Sharma
    Akash Sharma
    Legend
    October 24, 2019

    Hi Everyone,

     

    Thanks for the update.

     

    It looks like reinstalling Bridge fixes this issue in most cases. Please let us know if you continue to face this issue. 

     

    Regards,

    Akash

    C
    Chicob
    Participant
    October 24, 2019

    Reinstalling seemed like the solution, but this is not the case. Unfortunately! what now? Apple, points to Adobe. Bridge without 'space key or cmd L' function is not cool.

    C
    Chicob
    Participant
    October 24, 2019

    Hi, Same here. It started after i updated my Mac, to 'catalina'.

     

    E
    etiennelainephotography
    Participant
    October 24, 2019

    Same here! 

    jbm007
    Community Expert
    jbm007Community Expert
    Community Expert
    October 24, 2019

    Not seeing that issue here Mac Pro

    Catalina

    Same Bridge version

     

    all preview windows are clean and sharp.

    could be GPU chipset related

     

    Akash Sharma
    Akash Sharma
    Legend
    October 23, 2019

    Hi there,

     

    Sorry that raw images in Bridge are showing some preview artifacts.

     

    I have a couple of questions to better help with the issue:

     

    • Which version of Bridge are you using? 
    • Are you only facing this issue while working with raw images? Have you tried opening other images or image formats? Also, do you only see the artifacts with a full screen preview or it happens with thumbnails as well?
    • Could you please navigate to Preferences> Camera Raw and uncheck the option "use graphics processor" in Bridge and let us know if the issue persists?

     

    Thanks,

    Akash

     

      R
      ruta_pr
      Participant
      October 23, 2019

      Hi guys, I have the same problem, its really upsetting as I use the Bridge as my main photo viewer and I dont know how to fix it.

      I asked the same thing in apple support group and thats the answer I got:

      try to do safe mode,reset smc and try to reset NVRAM, here's the articles for that:

      https://support.apple.com/en-gb/HT201262

      https://support.apple.com/en-gb/HT201295

      https://support.apple.com/en-gb/HT204063

       

      It looks more and more people have the same error , it probably happened once I updated the software on Mac.

      Akash, I tried to do as you said, uncheck the option 'use graphics processor' but the problem didnt resolve. 

      I am not comfortable to do safe mode on Mac so I am hoping there is another way for this problem to be solved. 

      See the attached

        Larissaphotographer
        Larissaphotographer
        Participant
        October 23, 2019

        Hello!!! Thank you so much for your support! Yes, it happened to me as well, once I updated the software on Mac.

        Oh...

        Larissaphotographer
        Larissaphotographer
        Participant
        October 23, 2019

        Hello! I have the same!!!! Help me!!!

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