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Support18
Participant
April 16, 2015
Answered

Acrobat Reader DC - auto defaults to .PDF viewer

  • April 16, 2015
  • 2 replies
  • 10309 views

I work in an enterprise environment that supports around 1200 computers.  I have about 80 users that have various versions of Adobe Acrobat Pro installed on their office computers.

When we upgraded our reader product to DC and deployed it, all of the computers with Acrobat Pro installed had their default viewer changed from Acrobat Pro to Reader DC.  I have not had this issue with other previous versions of Adobe Reader.

I have the Adobe Customization Tool set to "Installer will decide which product will be the default."

It is my understanding that with this selection, the installer will set the default .PDF viewer to the most secure version. (of course this is going to be the new Reader DC program)

I have already found a registry change that removed the welcome screen.  Are there any other fixes, flag, switches that I can take advantage of to have the installer not change the users default viewer?

I have a lot  of users that work only with Acrobat Pro and get a bit upset when their default viewer changes.  Our technicians have to remote into the individual computers and switch the default viewer manually.  If we had to do this each time Adobe releases an update, it would not be a sufficient use of resources.  I would like more control over this.  What are my options?

Jared

This topic has been closed for replies.
Correct answer vdobhal

Hi,

You can use the LEAVE_PDFOWNERSHIP property as described here (Installation options — Acrobat Customization Wizard DC for Windows)‌.

Thanks,

Vinod

2 replies

V
Adobe Employee
vdobhalCorrect answer
Adobe Employee
April 17, 2015

Hi,

You can use the LEAVE_PDFOWNERSHIP property as described here (Installation options — Acrobat Customization Wizard DC for Windows)‌.

Thanks,

Vinod

A
Anonymous
August 5, 2015

The linked installation options suggest this can be added to Setup.ini.  What is the syntax for adding to the ini?

Is LEAVE_PDFOWNERSHIP only the one or is IW_DEFAULT_VERB also part of this?

When looking at the properties table, I don't see IW_DEFAULT_VERB but do see DEFAULT_VERB.  I was tempted to change it but decided to stick with the ini method.

Thanks,

WS

EnterpriseHelp
EnterpriseHelp
Inspiring
August 5, 2015

The property dictionary and examples are here: Adobe Properties — Enterprise Administration Guide

hth,

Ben

pwillener
pwillener
Legend
April 17, 2015

[topic moved to Enterprise Deployment forum]

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