Adobe Lightroom - Students and Teacher Edition - bought on Amazon.de -> How to get the serial number???

[Koworu]

Hello,

I am trying to get my serial number for Lightroom. I got an Code to register at the homepage at adobe and after a long search (this side etc is really user unfriendly) I found the possibility to use this code and to send a student eligibility but, and thats totaly stupid, you have to follow a link to a support page of adobe which is actually dead or so. It's called page for customers support (in German: Portal für Kunden Support von Adobe) and you you should go there to fill in stuff with your students informations and the activation key. You follow the link, you come to a page with a big header

Site Area Temporarily Unavailable

and a lot of informations that the support is offline from Oktober 9th to Oktober 15th.

Anyone know how to activate a student version with this damn key?

[kglad]

Serial number, Redemption, and Product codes | Student & Teacher Editions

[Koworu]

The Problem is, it is exact the same as before. I follow the steps for a download item purchased on an shop other than adobe and I get to the same steps before and ends on the dead end.

[chalfonthearing]

and the link posted above simply takes you back to the same series of links which take you back to the site area which is temporarily unavailable.

[Koworu]

So is there any chance to get my serial number on another way?

[kglad]

you can use all adobe products for 30 days free trial with no limitations.

you can check with adobe customer service via chat,  http://helpx.adobe.com/x-productkb/global/service1.html

[Koworu]

Adobe service is really miserable... I had an custom service agent in chat, we talked about the problem, he said he want me to connect to the agent in charge and I was kicked out of chat line. Now I can't connect again even if it is said there is chat support given at the moment.

[chalfonthearing]

I am having the exact same issue, and the site is supposed to be offline from the 9th-15th of october. I have just spent £60 on a product that is completly useless for another 2 and a half months!

[Koworu]

Page is up again. You should be able to make an request for the serial number now.

[MattJimbo]

Page is still / again (?) down in germany!

Any Ideas?