Authorization Revoked

Forum|Forum|9 years ago
November 12, 2016
2 replies
792 views

Have had CS5.5 Design Premium for quite a while. I just reformatted and rebuilt my iMac and now cannot seem to get the installer to work. I have downloaded it from the Adobe website and when I launch it I get a message saying "'Install' can't be opened. You should eject the disk image." Viewing the help on this it indicates that the App's certificate has been revoked and I cannot open it.

How do I open the image so I can reinstall CS5.5?

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Correct answer kglad

I also ran a digital signature verification per the instructions here - you'll notice, it still says the certification is revoked, and the authority is unavailable, despite this being an install package downloaded directly from Adobe.

see if you can install it manually:

Installing Creative Suite on macOS 10.12 (Sierra)

A

Anonymous

I have the same problem - and the problem is not solved by turning off Gatekeeper from the command line to allow apps from anywhere.

kglad

Community Expert

attach a screenshot showing you've set gatekeeper to allow installs from anywhere.

kglad

Correct answer

Community Expert

I also ran a digital signature verification per the instructions here - you'll notice, it still says the certification is revoked, and the authority is unavailable, despite this being an install package downloaded directly from Adobe.

see if you can install it manually:

Installing Creative Suite on macOS 10.12 (Sierra)