CC and AVG antivirus help

[Spenno]

Hi all. Can anyone help with this issue?

My company is PC based, Windows 10. PCs vary between 8-16 GB. We all have AVG antivirus software installed which worked fine with all previous versions of the Creative Suite. However since upgrading to CC, the two are not usable in conjunction with one another. With AVG running, anyone using CC will lose their internet connection permanently, and any CC program will run at an unusable speed. This change doesn't happen immediately but at any point within a few days. As soon as AVG is repaired and uninstalled, the issue goes away and CC and the net run perfectly. I am looking into the AVG forum also, but am hoping to continue to use both AVG and CC and wondered if anyone had experienced the same issue and resolved it.

[Rajashree Bhattacharya · Accepted solution]

Hi Spenno,

The issue needs technical review & discussion, can you please contact support for this issue via https://helpx.adobe.com/contact.html.

Thanks

Rajashree

[Spenno]

Ok, thanks Rajashree I'll do that.