Discontinuing CS6 support

[romeup327]

As a long time CS user, actually Photoshop 2.5 was my first adobe software, I have no plans to move to cloud based software bundles. Not with these prices. How long will Adobe matain support for their CS6 bundle? It would be nice o know...

[benwiggy]

They have said that you can purchase CS6 "indefinitely", which I presume means "we're not saying when we'll stop it", rather than "forever". I imagine that you can expect updates and support to dry up not long after the new Cloud versions have moved on sufficiently from CS6.

[romeup327]

The way I see it, Adobe is (or rather, we are) needing some serious competition! Too bad Macromedia didn't held up. Wit this move from Adobe, there will be some real space for a serious contender in the graphics software game, I just don't see any one company with that kind of muscle. Maybe some sort of partnership or merger will solve that. I hope so, I'm soooo ready to ditch Adobe...

[Biggles Lamb]

What support, if any user has a problem the best place to try to resole it is in the forums.

The problem in the future is when Adobe turns off the verification servers, then we are screwed

[romeup327]

Biggles Lamb wrote:

What support, if any user has a problem the best place to try to resole it is in the forums.

I meant updates, bug-fixes, patching security issues, etc...   I know, Adobe rarely does that already, still some updates do solve issues, and there are still a lot of issues to solve in CS6. Photoshop CS6 as already "mangled" a couple of project files completely messing up the color channels and layer alpha. My (almost) complete trust is still in Photoshop CS5.1.

[Biggles Lamb]

Sorry to hear about your woes with CS6, I have never updated to CS6 as there have been far to many problems with the family of software not to upgrade myself.

Over the years there have been dog versions (Premiere in particular) 2, CS 4, CS 6 and that is just from the Pro era

That said if I were you I would assume that what you have is all you will have, bugs and all.

[SoilentGreen]

The problem in the future is when Adobe turns off the verification servers, then we are screwed

No,  they'll just issue a new version that doesn't authenticate,  and give it to the world for free.

See Adobe CS2...

[Mike_Ornellas]

Hmm....

Not to worry. The answers are always in the questions.

[MikeChambers]

We have committed to selling CS6 indefinately, as well as updating it to support the next releases of Mac and Windows.

This is discussed in the FAQs:

http://www.adobe.com/go/cc_faq

http://www.adobe.com/products/cs6/faq.html

Hope that helps...

mike chambers

mesh@adobe.com

UPDATED TO ADD LINK TO CS6 FAQ

[romeup327]

MikeChambers wrote:

We have committed to selling CS6 indefinately, as well as updating it to support the next releases of Mac and Windows.

Let's just hope that "indefinitely" means at lest a couple of years of support and not just six months. And by support I mean not just future OS compatibility, but fixing issues that are still unresolved in the current release.

Anyway, thank you for your answer...

[PmPhotographic]

Actually, what the FAQ states is

"Adobe is currently planning to support Creative Suite 6 on the next version of Windows. As Microsoft releases more specific details about the next version of Windows, we may adjust our plans."

This doesnt read like a commitment to me, rather an indication that presently Adobe is intending to, but could decide not too if too difficult/expensive

I didnt check if the wording is the same for MAC

[Guest]

GREAT NEWS MIKE do you need my address so you can send me my upgrade to cs6 that was denied at NAB

[JLWarden]

Where do I get support for my CS6 products? My computer cpu and motherboard died, not giving me the chance to deactivate them before hand. I know with a new motherboard and cpu I will have to reinstall all my products, including my Adobe suite. I don't want any issues in doing that, since my computer died on me.

One other time this happened to me under the CS4 and got immediate help online to help me reinstall it.

[John T Smith · Accepted solution]

Serial number and activation support (non-Cloud) https://forums.adobe.com/thread/2041990 to adjust activation count

[PECourtejoie]

If it was abandonware as you claim, how do you explain the bug fixes updates released yesterday?

[bababongatwo]

I would call it mollifying before the great coming out on 17th.
My trust to this company is still on MS level since May 6th.

[benwiggy]

MikeChambers wrote:

We have committed to selling CS6 indefinately, as well as updating it to support the next releases of Mac and Windows.

I can't see anything about a commitment to support the next releases of OS X and Windows in the FAQ. But if that has been announced, then I guess it's some cold comfort.

As already said, "indefinitely" just means you haven't made public the end-date.

However, I can see "Adobe discontinued selling Upgrade Plan and Maintenance & Support plans for Creative Suite products in January 2013.", which is interesting.

[MikeChambers]

Its in the CS6 FAQ:

http://www.adobe.com/products/cs6/faq.html

I updated my response to include it.

Sorry for any confusion.

mike chambers

mesh@adobe.com

[Greg_Bohn]

The "next version of Windows" ("8.1 Blue") appears to be scheduled for before the end of this year. Or is Adobe committing to something else further out?

[JLWarden]

having difficulty with the akami net session file... it won't open in windows 10, even as the top administrator

[etomespey]

Actually the prices are pretty competitive for what your getting. I choked when I saw the prices at first but they're about on par with what others are charging for software (FinalCut Pro is $300). As for how long CS6 will be supported probably not long. CS6 has been around for about 5 years so probably not that much longer.