Error 213 19

Forum|Forum|11 years ago
July 24, 2015
2 replies
5581 views

Hi!

I tried to dowload the 30 days trial for Illustrator on my laptop (windows 😎 but when the app is downloaded when I try to open I have the error message : 213:19 .

Can someone recommend me what to do please?

Thanks

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Correct answer Anupriya Khare

Hi Tiffany,

You may please refer to the links below.

Hope this will help you.

Regards,

Anupriya Khare

Anupriya KhareCorrect answer

Participating Frequently

Hi Tiffany,

You may please refer to the links below.

Hope this will help you.

Regards,

Anupriya Khare

S

SprintCarRacer

Participant

The

Run the attached executable file.

Download Adobe Licensing Fix Tool.zip from the link below, and extract the executable file.
   Adobe Licensing Fix Tool.zip
Close all Adobe applications.
Right-click the extracted file, and click Run as Administrator.
Relaunch the product.

Worked and immediately remedied the problem. Thanks for the incredibly fast turnaround. It resolved an issue I've been attempting to correct for almost a week

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