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gillm73883854
gillm73883854
Participant
August 17, 2015
Answered

I forgot my password for the Creative Cloud installer, and it's not my adobe ID password.

  • August 17, 2015
  • 2 replies
  • 3779 views

When the installation box pops up, it says "Creative Cloud Installer wants to make changes. Type your password to allow this". Well, I made that password probably 3 years ago and the hint doesn't strike any bells for me. It won't accept the password I made for my adobe ID, and it doesn't give an option to change the password. How do I reset this password?

    This topic has been closed for replies.
    Correct answer Ned Murphy

    If it involves asking about making changes to your system it is not Adobe asking for the password.  It is your system's security requiring it to provide the system password to allow the installation

    2 replies

    Govardhan.V
    Govardhan.V
    Participating Frequently
    August 17, 2015

    Enter your Mac password.

    gillm73883854
    gillm73883854Author
    Participant
    August 17, 2015

    Well, wouldn't that have made sense lol Thanks.

      Govardhan.V
      Govardhan.V
      Participating Frequently
      August 17, 2015

      You are welcome

        Ned Murphy
        Ned MurphyCorrect answer
        Legend
        August 17, 2015

        If it involves asking about making changes to your system it is not Adobe asking for the password.  It is your system's security requiring it to provide the system password to allow the installation

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