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Participant
Dec 18, 2016 4:06 PM UTC
Answered

Lightroom [How to open Canon 5D Mark IV Raw files in Lightroom 5?]

Hi,

I made an equipment upgrade to Canon's 5D Mark IV and when I went to download my raw files, my import would proceed without any files showing up after completed. I am currently a Lightroom 5 user, do I need to upgrade to Lightroom 6 for my files to appear?

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kglad
kgladCorrect answer
Community Expert
Dec 18, 2016 4:54 PM UTC

yes, you need lr 6.7 or better.  also there's some issue between that camera and cr, Cameras supported by Camera Raw

8 replies

99jon
Legend
Dec 19, 2016 9:28 AM UTC

You can install LR6 as a trial and use it free for 7 days. Go to the link below.

The main download has a size of 744mb (Windows) or 727mb (Mac)

After installing the main download, install the LR6.8/2015.8 update patch.

Install Photoshop Lightroom 

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Participant
Dec 19, 2016 1:50 PM UTC

Thank you! I bought LR6 yesterday, how do you install the update patch?

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99jon
Legend
Dec 19, 2016 1:52 PM UTC

Launch Lightroom and from the menu bar click:

Help >> Updates

Otherwise use the download link, click to expand the LR6 tab and you will see links for all previous updates. You only need to download the one for LR6.8/2015.8

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Participating Frequently
Dec 19, 2016 2:51 AM UTC

Hi My name is Liz, I have the same question.

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kglad
Community Expert
Community Expert
Dec 19, 2016 4:56 AM UTC

same answer.

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kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
Dec 18, 2016 4:54 PM UTC

yes, you need lr 6.7 or better.  also there's some issue between that camera and cr, Cameras supported by Camera Raw

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Participant
Dec 18, 2016 6:31 PM UTC

What do you mean there's some issues between that camera and cr? Sorry, I can be completely illiterate to these things. I don't want to buy LR 6 without knowing its going to solve my problem. Just want to get all the kinks out

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kglad
Community Expert
Community Expert
Dec 18, 2016 6:38 PM UTC

check the message 1 link.

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