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Participant
January 5, 2012
Question

Photoshop 7 won't bring up install wizard

  • January 5, 2012
  • 1 reply
  • 1618 views

I've had Photoshop 7 on this computer for quite some time now. But then some of the tools really started messing up for some reason, anything involving gradients. So I finally decided to uninstall and then re install using my PS7 disc. However when it goes to bring up the install wizard, it gets to 99% and then refuses to do anything else. It will even go off the screen, but then nothing else will come up. Funny thing is, it happened when I downloaded PS7 and tried to install that way as well.

When I uninstalled it asked me if I wanted to remove shared files, I clicked yes. I'm wondering if that might be the issue?

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    1 reply

    Jeff Arola
    Community Expert
    Community Expert
    January 5, 2012

    What operating system and version?

    You might try turning off your virus scanner before installing.

    GamerchiXAuthor
    Participant
    January 5, 2012

    My computer runs Windows 7. I wasn't sure if it mattered too much though, as it's been installed using the disc on this computer fine before.

    I tried disabling ad aware and unfortunately it did nothing.

    Jeff Arola
    Community Expert
    Community Expert
    January 5, 2012

    You might try copying the cd contents to your desktop, right click on the installer and choose Run as Administrator.

    Sometimes it takes a few minutes to get past the 99%. How long did you let it try?