Problem with activation of creative cloud apps

Hi Augustbeckman,

I dont know which operating system you are working on so i am giving you some steps windows and MAC OS:

Windows:

In windows 7 navigate to following location:

  /windows/system32/drivers/etc

1. look out for "Hosts" file

2. Open it with notepad

3. Check if you have any entry for Adobe

4. Remove the entries and try again launching any product from CS6

On Windows XP navigate to following location:

\windows\system32\drivers\etc

1. look out for "Hosts" file

2. Open it with notepad

3. Check if you have any entry for Adobe

4. Remove the entries and try again launching any product from CS6

Mac:

1. Please click on "Go" and navigate to /private/etc

2. Open "hosts" file and check out for any entries for Adobe.com

3. Remove the entries and save the file

4.  try again launching any product from CS6

Thanks

Kapil Malik

I'm moving this thread over to our download/installation forum.

For general Creative Cloud Membership questions, here is the FAQ link:

http://www.adobe.com/products/creativecloud/faq.html

-Dave

The apps start up fine after I solved the language issue but whatever I do, the Creative Cloud still starts up in trial mode.

I've got 15 days left, I'm using CS professionally  and really need it solved within the next two weeks!

Here's the only way to avoid problems:

http://forums.adobe.com/message/4401858#4401858

Thanks for your help but it did not work, I still get the insert serial key page

thx

Close all application and Clear the bowser cache. Launch CS6 application and check, if you still get the activation .

Click on License the software and type in the Adobe ID. It would work.