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jean-marcb32180253
Participant
November 9, 2018
Question

Re-install Dreamweaver CS4

  • November 9, 2018
  • 4 replies
  • 1654 views

I enter the serial number of CS4, but the installation exe ask me for an upgrade chek, sith 3 options. What is it ?

Why I cann't not install the product ?

I have an account, valid serial number !

    This topic has been closed for replies.

    4 replies

    T
    Test Screen Name
    Legend
    November 13, 2018

    Hmm, perhaps the CS2 premium license will work. I would not expect it - you can't usually upgrade one product from a suite - but it is worth a try.

    J
    jean-marcb32180253Author
    Participant
    November 14, 2018

    Not possible to find the oold old lsrial number.

    Adobe should know it because the deliver the CS4 serial number based on old version.

    Any way, I stop to try to install it and find ohter solution

    Thank every body for help

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    November 28, 2018

    Jean-marcb32180253, my apologies for the extended delay before responding.  I was out of the office due to a family emergency.

    If you wish to continue with attempting to install Dreamweaver CS4, then please send me a private message with the two serial numbers you are using, Jean-marcb32180253.  I will be happy to review the serial numbers to verify they meet the eligibility requirements to install Dreamweaver CS4.

    You can view the discussion in your web browser and mouse-over my name to send a message.

    T
    Test Screen Name
    Legend
    November 13, 2018

    Yes, this number is valuable. So is the other license (perhaps to Dreamweaver CS3 or CS2) that you used to prove you could upgrade. That you must find as well. This is what a lot of software expects.

    Jon Fritz
    Community Expert
    Jon FritzCommunity Expert
    Community Expert
    November 9, 2018

    CS4 servers are still active, CS3's servers were recently retired though.

    Look at your media, does the word "Update" appear anywhere on the box or disks?

    It sounds to me like you have an Update version of DW, which were the less expensive way of updating if you upgraded frequently, and no "qualifying previous version" installed.

    J
    jean-marcb32180253Author
    Participant
    November 9, 2018

    Hello Thank for your answer,

    When I tried to des-install the licence, Dreamviewer can not connect to server

    Yes the licence is coming from an update, but I don't remember from wisch product, and at this time no internet, so not registered in my account !

    Jon Fritz
    Community Expert
    Jon FritzCommunity Expert
    Community Expert
    November 9, 2018

    As far as I understand it, when you have an Update version of the software, you would have to install a qualifying, older version first, then run the Update version installation.

    I don't know if there's a way around that.

    It might be worthwhile to post in the Downloading, Installing, Setting Up forum where the contributors have more experience getting the older versions working in modern systems.

    WolfShade
    WolfShade
    Legend
    November 9, 2018

    I don't know for sure, but I _think_ the servers for activating CS4 have been taken down due to the product being way past EOL.

    There may be a workaround, but I don't know what it is.

    V/r,

    ^ _ ^

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