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Participating Frequently
March 12, 2015
Question

Where is the Mac downloadable version of Adobe Acrobat 7 Pro that doesn't require activation

  • March 12, 2015
  • 3 replies
  • 8984 views

I purchased Adobe Creative Suite 2 Premium, it cost more than €2,000. When I recently tried to re-install it due to having to reformat my hard drive I could no longer activate it over the phone or online.

When I rang the help number it directed me to the downloadable versions that don't require activation. Great! UNTIL I realise Adobe Acrobat 7 Professional is only available for Windows as a download.

Where is the download for the Mac Version as it not included in the bundle either. This is extremely urgent. Thank you in advance.

    This topic has been closed for replies.

    3 replies

    maswatsonAuthor
    Participating Frequently
    March 16, 2015

    Jeff do you work for Adobe, have they anyone else that help, because now I have spent too much time saying the same thing over and over again here.

    Jeffrey_A_Wright
    Community Manager
    Community Manager
    March 16, 2015

    Yes Malcom I do work for Adobe.  I have investigated and verified that Acrobat 7 for Mac OS does not contain activation technology for previous inquiries on this same topic.  I would recommend reviewing the FAQ I referenced in message #6 of this discussion.  Can you please private message me your Acrobat 7.0 serial number and I will confirm that it is not tied to our activation technology.

    I reviewed your account and I only see the Creative Suite 2 serial number registered. If you look at your CD case there will be a Creative Suite 2 serial number and Acrobat 7 serial number.

    You can send me a private message by clicking my name and sending the private message through my profile page.

    maswatsonAuthor
    Participating Frequently
    March 16, 2015

    I have pm you my serial number as requested.

    pwillener
    Legend
    March 13, 2015

    [topic moved to Downloading, Installing, Setting Up forum]

    maswatsonAuthor
    Participating Frequently
    March 13, 2015

    Lets hope Adobe responds to this asap, there is no link to Acrobat 7 Professional download as it states here:

    https://helpx.adobe.com/creative-suite/kb/cs2-product-downloads.html

    Jeffrey_A_Wright
    Community Manager
    Community Manager
    March 13, 2015

    Malcolm the Macintosh version of Adobe Acrobat 7.0 did not include activation technology.  For additional details I would recommend reviewing Activation server shut down for Creative Suite 2, Acrobat 7, and Macromedia products where this topic has been discussed.

    ~graffiti
    Legend
    March 12, 2015

    Have you asked in the forum for Acrobat?

    Acrobat

    maswatsonAuthor
    Participating Frequently
    March 12, 2015

    Is that not what I did?

    ~graffiti
    Legend
    March 12, 2015

    No. This forum is for the free Adobe Reader. See the link I posted above for Acrobat.