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November 22, 2018
Answered

Windows Server 2016 - Error 195

  • November 22, 2018
  • 1 reply
  • 5469 views

Hi,
i have been trying to install Photoshop CC 2019 v20 for around 3 hours now without any luck.
I assume its because i run Windows Server 2016 as my OS.
I open the installer and after chosing the destination i get prompted with this screen:
3NaamccvrWDuKAJl3KkW1uhi.png

My hardware should be more than capable of handling that, but for reference, i list the major components:
i7 5930k,
32GB DDR4
GTX 980 Ti
Samsung 850 Evo 500GB


If i run the installer in compatibility mode for windows 7 or windows 8 i get greeted with Error 190 and the following details:

Exit Code: 190

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 0 warnings(s)

FATAL: Sanity check for installation failed. Current OS version 6.2.9200 doesn't satisfy OS requirements.

FATAL: Error occurred in install product workflow with error code 190 error message

-------------------------------------------------------------------------------------


My system is on the newest windows update, all my drivers are installed correctly and i dont have problems with any other programs besides Adobe ones right now.
I am kinda clueless what to do now (and yes, i did try to turn my system off and back on again.).

If anyone has an idea on how to fix that problem, please let me know.

Thanks a lot.

This topic has been closed for replies.
Correct answer Just Shoot Me

I think is very apparent from the error you are getting. Adobe apps, at least PS, doesn't support the OS you are using.

So either change to one that PS does work with or find a different image editing program.

1 reply

Just Shoot Me
Just Shoot MeCorrect answer
Legend
November 22, 2018

I think is very apparent from the error you are getting. Adobe apps, at least PS, doesn't support the OS you are using.

So either change to one that PS does work with or find a different image editing program.