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marcosr37418482
Participant
September 23, 2018
Answered

criative cloud setup erro p42

  • September 23, 2018
  • 2 replies
  • 900 views

não consigo instalar o criative cloud, fica dando um erro codigo p42, ja tentei usar o AdobeCreativeCloudCleanerTool e nada

This topic has been closed for replies.
Correct answer DelphiZoa

Hello Marcosr

Are you on a Windows computer? If so, try the steps in this help document: Error code 42 or 72 when installing Adobe Creative Cloud​.

If that doesn't resolve the issue, try the solutions here: "Failed to install" error received when installing Adobe Creative Cloud desktop app​. I know you have already run the Cleaner Tool, but installing as an administrator may help.

2 replies

Kanikas
Community Manager
Community Manager
October 5, 2018
DelphiZoa
DelphiZoaCorrect answer
Participating Frequently
September 23, 2018

Hello Marcosr

Are you on a Windows computer? If so, try the steps in this help document: Error code 42 or 72 when installing Adobe Creative Cloud​.

If that doesn't resolve the issue, try the solutions here: "Failed to install" error received when installing Adobe Creative Cloud desktop app​. I know you have already run the Cleaner Tool, but installing as an administrator may help.