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mayalt
mayalt
Participating Frequently
November 5, 2014
Question

i bought my creative suite 3 years ago and now i get adobe application manager message trial

  • November 5, 2014
  • 1 reply
  • 996 views

bought 3 years ago for about 6 pack creative suite design standard full price.  Now I when I open the software I registered your trial will expire in 25 days.  Why is this happening?  It's not this trial have already purchased adobe id

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    1 reply

    arij2010
    arij2010
    Inspiring
    November 5, 2014

    Hi,

    you must enter your serial again:

    delete cache.db in :

    • On Windows cache.db file is located in Program Files\Common Files\Adobe\Adobe PCD\cache
    • On Mac OS X, the cache.db file is located in Library/Application Support/Adobe/Adobe PCD/cache

    Launch your product and enter your serial again .

      mayalt
      mayaltAuthor
      Participating Frequently
      November 5, 2014

      hi don't have it anywhere and i have mac

      arij2010
      arij2010
      Inspiring
      November 5, 2014

      It's the user library ,to have access to this library:

      In the Finder, select the Go menu from the menu bar at the top of your screen.While the Go menu is displayed, hold down the option key "alt" on your keyboard ,the Library folder will appear between the Home and Computer folders :

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