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A
Artful_Codger
Participant
July 25, 2017
Answered

lightroom and photoshop trail reset

  • July 25, 2017
  • 1 reply
  • 1757 views

I downloaded the free trail of photoshop and lightroom cc i guess a year or more ago. At the time i was using cs6 and lightroom 5 and after giving it just a cursory

look i decided not to make the switch. Well now i want to give it a more serious look but after downloading the free trial it says my trial has expired on lightroom and that i have 5 days left on photoshop? My original trial was photoshop and lightroom cc so why the 5 days left on photoshop is puzzling. So how can i start with a new 30 day trail with both preferably without having to download everything again as i'm over my meager 10 gig allotment of internet bandwidth this month.    

Thanks

Marc

This topic has been closed for replies.
Correct answer John T Smith

Trials are once only... unless you want to format your hard drive to remove the hidden trial marker and start over with installing your operating system and all programs... and all trials are now 7 days

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help with a paid program

-and troubleshooting FAQ https://forums.adobe.com/thread/1962238

-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
July 25, 2017

Trials are once only... unless you want to format your hard drive to remove the hidden trial marker and start over with installing your operating system and all programs... and all trials are now 7 days

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help with a paid program

-and troubleshooting FAQ https://forums.adobe.com/thread/1962238

-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

A
Artful_CodgerAuthor
Participant
July 25, 2017

Thanks for the quick reply. I'm not going to reformat and and reinstall for any ones free trails. As for the 7 day limit that's crazy..... not enough time to evaluate a long term commitment like switching to a subscription based service. I'll just continue to use cs6 and lightroom until the wheels fall off or someone comes to market with similar products or adobe rethinks their one time 7 day free trail.

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