not possible to work after test phase

Question

Hi,

I downloaded Adobe Premiere Pro and was able to work with it during the trial phase. I have deposed my payment details (Visa Card) and I see in my account that the next charge will be on November 1st.

When I open the program, a window appears in front of the user interface telling me that the test phase has expired. If I close this window, the program shots down. What can I do to avoid this. I'm not in a test phase anymore.

Thanks for your help.

John T Smith · Answer

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

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