unable to use free trial of adobe illustrator even it says free trial for days on adobe cratice cloud

Forum|Forum|6 years ago
May 24, 2019
1 reply
1278 views

unable to use free trial of adobe illustrator even it says free trial for days on adobe creative cloud a pop um nessage comes up when i open illustrator saying start your 7 day free trial plz help

Creative Cloud

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Nancy OShea

Community Expert

Are you trying to tell us you have a paid Creative Cloud plan but Illustrator keeps launching in trial mode?

Try logging-out of Creative Cloud desktop and log-in with your paid Creative Cloud ID and password.

See links below for more solutions.

Nancy O'Shea— Product User & Community Expert

C

chandraprakashs42219281Author

Participant

no i am on trail version but when i start adobe illustrator a pop ask for 'start your free 7 day trail' (when it alredy says your trail expires on 7 days on creative cloud app)

Nancy OShea

Community Expert

I don't understand the problem. Hit Start 7 day trial to use the software.

Nancy O'Shea— Product User & Community Expert

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