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Participant
September 28, 2012
Resuelto

Can't finish previewing. There isn't enough memory

  • September 28, 2012
  • 39 respuestas
  • 164870 visualizaciones

I get this error message every once and a while when it changes to outlines and I try to switch back to preview mode. I just added 16gb to my hard drive this month so there should be any issue of memory space on my computer. Help Please!

Mejor respuesta de AshutoshChaturvedi

This issue should be fixed with Illustrator CC 2017. Please write to us on sharewithai@adobe.com with the sample file if you see this error on Illustrator CC 2017

39 respuestas

Participant
March 14, 2016

I am having this same problem. New iMac purchased less than a month ago. Getting the same message (Error  with GPU processor) followed by second message (not enough memory). Any ideas?

Zenovelia
Participant
March 10, 2016

Got it as well, I am not having an intense or heavy illustrator file open, at some random point this just pops up for literally no reason.

why is nothing being done about it and why are we not being helped??

Seems unlikely to me that it should happen under these circumstances.
Can we get some support on this please anyone?

Thank you in advance.

Participant
March 10, 2016

Same here. It just happens at random moments. Sometimes they're not even memory intensive moments.

This problem has been popping up since December 2015 with new and old files. Before I could handle complex and simple files without any problems. Not really sure if it's an Adobe or OS X thing.

Any ideas Adobe?

MacBook Air 5.1

2 GHz Intel Core i7

8GB RAM 1600 MHz DDR3

OS X 10.11.3

Participant
March 14, 2016

Could someone from Adobe maybe comment on this. Maybe a (temporarily) fix?

jshhrrsn
Participating Frequently
March 7, 2016

I have also recently started experiencing this issue.

Even if I only open one simple document since booting that has been left open for a while.

Also have to quit and relaunch to solve.

Illustrator CC 2015.2.1

OS X 10.11.2

Memory: 8 GB 1600 MHz DDR3

iconiqdesign
Participant
March 5, 2016

I am tearing out my hair trying to work in Illustrator CC 2015. I'm working on a very small file that should not have any type of memory issues on my brand new Mac Book Pro with 16GB of RAM. I've had to restart Illustrator like 10 times today. WHAT.THE.F#%@ Adobe?? This never happened with my CS6, why is there such a major bug in a later version?? Please respond to this thread with support. Why are we paying for this product monthly until the end of time if it's WORSE than your pre-cloud version?

gabriellaj77117390
Participant
March 5, 2016

I'm having the same exact issue. Initially I thought it was simply caused by viewing it in CPU mode, so I began using pixel preview (which is a tad bit difficult). However, the same issue continues to appear. The only solution I've found is to completely quit illustrator and relaunch it. A legitimate solution would be nice.

jkcreative
Participating Frequently
March 2, 2016

Having the same issue here.  New iMac, 16gb of RAM, and the latest AI crashes with memory errors all the time, while working in all kinds of files.  I "upgraded" from an old iMac and CS5--despite having just 4gb RAM on that system I never once had memory problems like this.  It's incredibly frustrating.

DKTR Jeroen
Known Participant
March 1, 2016

In the mean time, about 3,5 years later:

(Adobe Illustrator CC 2015 / 19.2.1)

Inspiring
March 2, 2016

Why do I keep getting this message in really simple files that hardly use any memory?

I'm on the latest version of Illustrator, on a MacPro with 18GB RAM.

Participant
August 31, 2015

Illustrator was doing this to me

Turned out there was a file type (a .jpeg) placed in the doc that it couldn't read

Once I deleted the image,

I did cmd+Y and everything returned to normal

I opened up the .jpeg in Photoshop and saved it as a new file type and dragged it back into the file.

oliviaa24634753
Participant
February 17, 2016

this worked!!! idk how or why but it did

PrintFusion45
Participating Frequently
September 28, 2012

This memory issue was fixed in CS6. Ai CS6 is natively 64 bit and uses complete RAM installed in your PC. Your artwork could be very complex due to which Illustrator is running out of memory while previewing the artwrok during switching from Outline to Preview. If you're using an earlier version of Ai, then it will only use 3.75 GB of your total RAM installed. With this much amount of RAM being utilized and depending on the complexity of the artwork, you have to either move your artwork to a machine where only 4 GB of RAM is installed or upgrade your software to native 64 bit Ai CS6.

Participant
October 9, 2012

How does that make since to move to another machine with less RAM or remove RAM when the issue is not having enough memory? How can I get ahold of someone and talk on the phone to about this issue?

PrintFusion45
Participating Frequently
October 9, 2012

Not enough memory is a misguiding memory leak error that is generated when Illustrator runs out of usable memory allowed to be used on a 32 bit machine/application. To get rid of this issue, it has been seen in the past that working with only 4 GB RAM and enough available scratch disk space. If the particular artwork that you opened has fair complexity, then get rid of other files open along with the current one. These generic memory issues were addressed in early release of Adobe Illustrator CS6.