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Participant
March 5, 2019
Answered

LR crashes when exporting batch of 400 photos

  • March 5, 2019
  • 4 replies
  • 3027 views

Hi!

I have the following problem:

Every time I export a batch of 400 photos for a timelapse it crashes somewhere around the 50-60th photo.

I tried this:

- re-install LR (newest version)

- turned on/of GPU accelaration (no mater which one I use, LR does not use the GPU when exporting)

I don't know what else I can try and I cannot find any solutions online. Can someone help me out?

My system info:

Lightroom Classic-versie: 8.2 [ 1204643 ]

Licentie: Creative Cloud

Taalinstelling: nl

Besturingssysteem: Windows 10 - Business Edition

Versie: 10.0.17134

Toepassingsarchitectuur: x64

Systeemarchitectuur: x64

Aantal logische processors: 12

Processorsnelheid: 2,2 GHz

Ingebouwd geheugen: 32627,1 MB

Beschikbaar fysiek geheugen voor Lightroom: 32627,1 MB

Fysiek geheugen gebruikt door Lightroom: 967,9 MB (2,9%)

Virtueel geheugen gebruikt door Lightroom: 1089,4 MB

Aantal GDI-objecten: 579

Aantal gebruikersobjecten: 1872

Aantal proceshandelingen: 1635

Cachegeheugengrootte: 169,4MB

Interne Camera Raw-versie: 11.2 [ 134 ]

Maximumaantal door Camera Raw gebruikte threads: 5

Camera Raw SIMD-optimalisatie: SSE2,AVX,AVX2

Virtueel geheugen Camera Raw: 270MB / 16313MB (1%)

Fysiek geheugen Camera Raw: 271MB / 32627MB (0%)

Dpi-instelling systeem: 120 dpi

Bureaubladcompositie ingeschakeld: Ja

Schermen: 1) 1920x1080

Invoertypen: Multi-aanraking: Nee, Geïntegreerde aanraking: Nee, Geïntegreerde pen: Nee, Externe aanraking: Nee, Externe pen: Nee, Toetsenbord: Nee

GPU-info:

DirectX: NVIDIA GeForce GTX 1050 Ti (25.21.14.1917)

Toepassingsmap: C:\Program Files\Adobe\Adobe Lightroom Classic CC

Bibliotheekpad: C:\Users\marco\Pictures\Lightroom\Lightroom Catalog.lrcat

Map Instellingen: C:\Users\marco\AppData\Roaming\Adobe\Lightroom

Geïnstalleerde plug-ins:

1) AdobeStock

2) Facebook

3) Flickr

4) LRT Export 5

5) Tetheringplug-in voor Nikon

Config.lua-vlaggen: None

Adapter 1: Leverancier : 10de

    Apparaat : 1c8c

    Subsysteem : 10441d05

    Revisie : a1

    Videogeheugen : 4018

Adapter 2: Leverancier : 8086

    Apparaat : 3e9b

    Subsysteem : 10441d05

    Revisie : 0

    Videogeheugen : 80

Adapter 3: Leverancier : 1414

    Apparaat : 8c

    Subsysteem : 0

    Revisie : 0

    Videogeheugen : 0

AudioDeviceIOBlockSize: 1024

AudioDeviceName: Speakers (2- Realtek(R) Audio)

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 48000

Build: Uninitialized

Direct2DEnabled: false

GL_ACCUM_ALPHA_BITS: 16

GL_ACCUM_BLUE_BITS: 16

GL_ACCUM_GREEN_BITS: 16

GL_ACCUM_RED_BITS: 16

GL_ALPHA_BITS: 0

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 24

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_SIZE: 32768

GL_MAX_TEXTURE_UNITS: 4

GL_MAX_VIEWPORT_DIMS: 32768,32768

GL_RED_BITS: 8

GL_RENDERER: GeForce GTX 1050 Ti/PCIe/SSE2

GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA

GL_STENCIL_BITS: 8

GL_VENDOR: NVIDIA Corporation

GL_VERSION: 4.6.0 NVIDIA 419.17

GPUDeviceEnabled: false

OGLEnabled: true

    This topic has been closed for replies.
    Correct answer AxelMatt

    Please check your hardware. It could be that there's a temperature problem.

    4 replies

    Participant
    March 10, 2019

    After all your comments I did some tests of my hardware. Memtest86 showed that there are problems with my RAM. Next step for me is to replace my RAM. Hopefully that fixes the problem.

    Thanks for helping!

    Known Participant
    October 9, 2023

    Any updates marcoz

     

    dj_paige
    Legend
    March 5, 2019
    Every time I export a batch of 400 photos for a timelapse it crashes somewhere around the 50-60th photo.

    Your words and title imply that Lightroom crashes, but do you really mean the entire computer crashes? Please clarify.

    Heat buildup can be a problem when you export a lot of photos, but as far as I know, heat buildup caused by a malfunctioning cooling system will cause the computer to crash; it shouldn't cause LR to crash without the computer also crashing.

    Participant
    March 5, 2019

    I tested the temperature and CPU goes up to 75/80 degrees Celsius (167 -176 Fahrenheit).

    I am using a laptop that has been built 3 weeks ago. Dust cannot be a problem. I am checking the correct temperatures now at the manufacturer.

    To answer your question, I did get different results every time

    5x LR crashes and I can send crash rapport

    2x LR freezes. (Had to shut down in Task Manager)

    2X LR shuts down, no crash rapport

    2x LR crashes, Windows 10 crashes a minute later (blue screen)

    AxelMatt
    Community Expert
    Community Expert
    March 5, 2019

    marcoz56562660  schrieb

    ...

    2x LR crashes, Windows 10 crashes a minute later (blue screen)

    Do you have seen the error message on the blue screen? This could possibly be a reference to the cause.

    Please check the Windows Log (Application log and System log) about the entries when Lightroom crashed

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
    Hal P Anderson
    Inspiring
    March 5, 2019

    Axel is probably right. Make sure all your fans are working, and check for dust buildup inside the case and especially on/in the CPU heatsink.

    Hal

    AxelMatt
    Community Expert
    AxelMattCommunity ExpertCorrect answer
    Community Expert
    March 5, 2019

    Please check your hardware. It could be that there's a temperature problem.

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI