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Participating Frequently
Mar 31, 2017 6:48 PM UTC
Answered

Unable to import from Camera say no photos found

I have been using Lr to import for 12 months now and not had a problem. Today it just hangs for ages while trying to import, it eventually says no photos found.
Lr recognises my camera as displays canon Mk3 on source it will just not find the photos, if I look via windows explorer I can see the photo files on the camera. I have tried reinstalling Lr using a different usb cable but no joy any ideas how to overcome. AlsoI have confirmed windows 10 Is updated correctly.


Thanks
Don

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    ManiacJoe
    ManiacJoeCorrect answer
    Inspiring
    Apr 3, 2017 1:23 AM UTC

    Yes, you definitely want a USB 3 card reader.

    16 replies

    Participating Frequently
    Apr 8, 2017 6:06 PM UTC

    Adobe have updated Photoshop, for what ever reason this now has enabled my camera to download photos straight into LR thanks all for help

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    Participating Frequently
    Apr 2, 2017 8:06 PM UTC

    Cheers people I must say that importing via the card reader was much slower than via the camera guess I need to get a USB3 reader to over come this small problem. would be better if Lr were to magically fix itself

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    JP Hess
    Inspiring
    Apr 2, 2017 10:22 PM UTC

    And what is it that you are expecting Lightroom to "fix"?

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    Participant
    Jul 24, 2020 6:15 PM UTC

    I wish they'd fix your attitude!

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    JP Hess
    Inspiring
    Mar 31, 2017 7:07 PM UTC

    Do you have a card reader that you can try?

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    Participating Frequently
    Mar 31, 2017 7:21 PM UTC

    no am going to get one tomorrow and try it thanks

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