Ctrl-F and Edit -> Search stopped working

Forum|Forum|7 years ago
March 26, 2019
2 replies
2183 views

I am running PS CC 20.0.4 on Win 10 Pro 1809 (17763).

Searching for tools, tutorials and Adobe Stock content cannot be triggered anymore by Ctrl-F (Edit -> Search) or the search icon in the top right corner of UI. Nothing happens. Whereas the search icon on the Home screen is still working.

I couldn't find anything that this is a bug in recent versions of PS CC.

Can anyone help with this problem?

Thanks

Karsten

This topic has been closed for replies.

Karsten.GAuthor

Known Participant

I meanwhile removed PS completely from my PC (incl. preferences) and reinstalled the most recent version. No change. Still no reaction on pressing Ctrl+F, selecting Edit -> Search or clicking the search icon.

I also tried to find some hint in the logfiles (even at increased log levels), but nothing.

Is there any possibility to take this issue directly to Adobe?

A

Anonymous

kgiesel wrote
Is there any possibility to take this issue directly to Adobe?

Hi

Try Contact Customer Care

A

Anonymous

Hi

Just tested and it's working fine for me on the same version of Windows and PS, have you tried resetting PS preferences

Also check that the Shortcuts keys are set to default

Karsten.GAuthor

Known Participant

Thanks. I've tried resetting the prefs, but this doesn't help. It's not a matter of Ctrl-F shortcut keys, invoking Search from the Edit menu or clicking the Search icon does not trigger the command as well.

Karsten.GAuthor

Known Participant

No one who can help with this?

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