Skip to main content
emmaz34121533
emmaz34121533
Participant
May 3, 2018
Question

Files automatically save as Adobe Photoshop Image.19

  • May 3, 2018
  • 3 replies
  • 4382 views

Yesterday I tried to open a Photoshop illustration I have recently created and opened several times before. It said Photoshop couldn't open it because it isn't a file type supported by Photoshop. The file extension was still .psd but the file type was now Adobe Photoshop Image.18. Today I tried again and now the file type is suddenly Adobe Photoshop Image.19. I have no idea what I've done and how to fix this. Photoshop now also automatically saves all files as Adobe Photoshop Image.19.

Does anybody know how I can fix this?

    This topic has been closed for replies.

    3 replies

    K
    Katie Houghton
    Inspiring
    May 4, 2018

    .17, .18 & .19 are extensions from IBM. (IBM Voice Type Languages Scripts Data) I think there is a virus on your computer. Maybe you have virus or ransomware. I found this online that talks about Blank Ransomware. It says it can change extensions so this may be what you have on your system or something like this. Clean your system. This has to be a system issue.

    emmaz34121533
    emmaz34121533Author
    Participant
    May 3, 2018

    I now noticed Photoshop turns every file type I save (not only .psd, but also .png) into an Adobe Photoshop.19 file and has turned every .psd file I have on my computer into an Adobe Photoshop. 19 file. Somehow I can still open those.

    pixxxelschubser
    Community Expert
    pixxxelschubserCommunity Expert
    Community Expert
    May 3, 2018

    I have no solution, but you are not the only one: File Type: Adobe Photoshop Image.18

    Maybe a problem with your OS?

    K
    Katie Houghton
    Inspiring
    May 3, 2018

    Maybe you changed the extension on your drive? Take these steps.

    1. On the PC go to Edit>Preferences. On the Mac go to Photoshop CC>Preferences

    2. Click on "Reset Preferences on Quit"

    3. Quit and Restart Photoshop

    4. File>Save As and save in the format you like. Get rid of the ".#" if you still see it. then Save.

    These are the only formats Adobe Photoshop saves to:

    psd, psb, bmp, gif, dcm, eps, iff, jpg, jpf, jps, mpo, pcx, pdf, raw, pxr, png, pbm, sct, tga, tif

    emmaz34121533
    emmaz34121533Author
    Participant
    May 3, 2018

    I've tried out your steps and sadly nothing has changed. Thanks for the help though!

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices