OpenCL not Detected..!

Forum|Forum|7 years ago
November 9, 2018
2 replies
1560 views

..............>>>> Hello ,

I got a DELL Laptop with graphics card " Intel HD Graphics 520 " ..

........ i need to use OpenCL feature in order to complete my project.... Although being OpenCL 2.1 , photoshop cc 2019 is not detecting OpenCL and it's non-tickable on the advanace graphics setting inside ps...

my question is .> "HOW CAN I FIX THIS..?? " >> i have fully updated my display drivers to the leatest version directly from the intel's website...

>>>>:::>> i am gladely waiting for yours answer..!!. >>

thanks in advance..

This topic has been closed for replies.

gener7

Community Expert

First look at this: Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

Another answer I found:

Photoshop CC 2018: OpenCL not enabled | Photoshop Family Customer Community mentions the 520.

Do you actually have 4 GB main memory? 8-16 GB is recommended.

Also you may have to get a dedicated graphics card, an onboard one like the 520 might not support OpenCL.

J

johnamithAuthor

Participant

it didn't helped.. i upgraded my laptop RAM to 8GB ... but still got the same problem..

D Fosse

Community Expert

In the link above, Jeffrey Tranberry, Senior Product Manager, says:

"Integrated cards generally don't support advanced features in Photoshop. Get a dedicated graphics card with dedicated VRAM"

kglad

Community Expert

[moved from Adobe Creative Cloud to Photoshop]

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