OpenCL not Detected..!

[johnamith]

..............>>>> Hello ,

                 I got a DELL Laptop with  graphics card " Intel HD Graphics 520 " ..

........ i need to use OpenCL feature in order to complete my project.... Although being OpenCL 2.1   , photoshop cc 2019 is not detecting OpenCL and it's non-tickable on the advanace graphics setting inside ps...

       my question is .> "HOW CAN I FIX THIS..?? " >> i have fully updated my display drivers to the leatest version directly  from the  intel's website...

                >>>>:::>> i am gladely waiting for yours answer..!!. >>

thanks in advance..

[kglad]

[moved from Adobe Creative Cloud to Photoshop]

[gener7]

First look at this: Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

Another answer I found:

Photoshop CC 2018: OpenCL not enabled | Photoshop Family Customer Community mentions the 520.

Do you actually have 4 GB main memory? 8-16 GB is recommended.

Also you may have to get a dedicated graphics card, an onboard one like the 520 might not support OpenCL.

[johnamith]

it didn't helped.. i upgraded my laptop RAM to 8GB ... but still got the same problem..

[D Fosse]

In the link above, Jeffrey Tranberry, Senior Product Manager, says:

"Integrated cards generally don't support advanced features in Photoshop. Get a dedicated graphics card with dedicated VRAM"

[Guest]

gener7  wrote

Also you may have to get a dedicated graphics card, an onboard one like the 520 might not support OpenCL.

OpenCL works fine on my Laptop with an Intel 520 GPU on CC2019

[gener7]

I am able to use OpenCL on a six year old Intel HD 4000.

Between Chuck Uebele and Jeffrey Tranberry (Adobe Product Manager), Intel integrated graphics may not be the best idea for OpenCL.

Oil paint filter problem! So I'm getting good opinions on this.

It does work in many cases for many users, but if it doesn't, what I'm saying is there is no fix beyond updating drivers. If possible go for a dedicated card.

A third problem would be using an external monitor on Intel integrated graphics. That has been known to knock out even OpenGL.