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Opening 48 bit images

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I can't seem to open a 48 bit .tiff in Photoshop CC 2018. Program locks up when trying to do so. Anyone else have the same problem, or a solution?

Pam Arnold

48 bit

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I can open other TIFF files. This is the first set of 48 bit that I have attempted. I can see the thumbnails using Windows Explorer. Can also open in viewer. I have increased my cache to 5 and memory usage to 85%, I have a large, SSD as my scratch disk. Did not make a difference.

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Community Expert

Community Expert

Hi,

A "48 bit" tiff is just 16 bits/channel which is standard fayre for Photoshop.

Are you able to open other similar tiff files or is it just this one?

Dave

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Windows 10, 64 bit, 16 G Ram

Yes, I can see the thumbnails using Windows Explorer. Can also open in viewer

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Community Expert

Community Expert

Does Viewer allow you to save as PSD? You can try that and see if Photoshop will open it.

I can suggest freeware Irfanview for this: IrfanView - Official Homepage - One of the Most Popular Viewers Worldwide

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Community Expert

Community Expert

What OS and version are you using? Help > System Info should tell you. You can even copy and paste the results in your reply.

Can any other program open the tiff?

Gene

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Windows 10, 64 bit, 16 G Ram

Yes, I can see the thumbnails using Windows Explorer. Can also open in viewer.

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