Footage from XDCAM not importing into premiere pro

[BBerkowitz]

I'm having the same problem… with XDCAM MOV files (50mbps variety from PDW-700 discs) and MP4 files. It sees the audio sometimes, it sees nothing sometimes. I cannot relink because it will only relink the audio. It doesn't matter whether I use the import function of the media browser route. Heck, I can't even import some clips manually because it only imports the audio.

[Wes Howell]

What OS are you running?

[BBerkowitz]

El Capitan 10.11.5

[BBerkowitz]

I tried to install the previous version of Premiere but it wouldn't run at all, crashing every time during start-up. So I did the update again to the most current version. This time Premiere linked files it didn't link before, and didn't link files it linked before.